Superb service
Superb service, from design to final execution.
4.9
Excellent
100 reviews
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Review summary
JPS Renewable Energy is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
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Based on reviews, created with AISee what reviewers are saying
Ace from start to finish
Smooth experience from start to finish. Responsive team and pleasant people to deal with.
GivEnergy Battery added to existing…
GivEnergy Battery added to existing solar system. I chose JPS energy to install a GivEnergy All in One Battery and Gateway to add to my exisiting solar panel system. I had contacted a few companies, but JPS were the only one that got back to me straight away and talked me through the options available rather than just giving a quote. The service I received from JPS was very professional thoughtout, from the initial enquiry, through to the site survey and installation. The engineers that installed the battery and gateway were very professional and did a neat and tidy install of both devices. The whole installation process took less than a day. Once the system was commisioned the engineer took the time to talk me through the system and answer any questions I had. From my experience I would definitely recommend JPS.
Initially unreliable and amateurish
Having waited months for an installation, paid a deposit (in which time the market price of the equipment had dropped by 20%) JPS Energy cancelled the installation appointment at the close of business the previous evening and delayed for another month. Of course no acceptable explanation was given and the office was closed as soon as the email was sent, so none could be sought. This company charge top market rate but provide ghetto service. In hindsight it would have saved me time, money (literally thousands) and effort to have used someone else. Edit: Once the issue was raised, JPS took steps to find and rebook a more acceptable date for the install and made a financial discount gesture to help compensate for the delay and late change. I am satisfied with a fair customer service response.
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Website
jpsrenewableenergy.co.uk
All reviews
100 total • Write a review
Showing 21 - 30 of 96 reviews
BW
Great service.
Great service from survey to installation, staff were all very professional, timescales all met, stage communication from the office was exceptional.
Date of experience: November 27, 2024
FD
Fantastic company, highly recommendable in all aspects.
I can highly recommend JPS Renewable Energy. We clearly made the right choice after vetting several Solar Panel installation companies. From start to finish JPS very extremely impressive in all aspects. Excellent communication from start to finish, adherence to all promised dates, expert installation and all necessary 'training' to use the system. A very friendly and knowledgeable team, it was a pleasure to deal with JPS. And the system works beyond expectations.
Date of experience: November 17, 2024
N
Nick
US
Another first-class installation
Thoroughly trustworthy Company combining speed, efficiency and positive mental attitude with uncompromising standards. A second Powerwall installed in just two hours within a week of DNO approval by a delightful, hard-working and professional crew. Thank-you, JPS
Date of experience: November 8, 2024
DM
Excellent service from start to finish
Excellent service from start to finish
Date of experience: October 27, 2024
Jv
Outstanding level of detail and understanding.…
Tremendous attention to detail along with strong follow up.
Date of experience: October 26, 2024
MP
Efficient and friendly company
JPS made the whole experience of having solar panels straightforward and stress free. From my first contact with the company everything went smoothly. Communication was excellent, everything was explained clearly and happened to plan. No regrets at all, just wish I had a bigger roof for more panels!
Date of experience: October 24, 2024
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