Arbor

4.592105263157895 out of 5 stars
4.6
Excellent456 reviews

TrustScore

4.6
4.592105263157895 out of 5 stars
Excellent
5 out of 5 stars
390
4 out of 5 stars
19
3 out of 5 stars
6
2 out of 5 stars
9
1 out of 5 stars
32
456 reviews in total

Review summary

Arbor is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great company !

Great company !

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

0 Transparency

I signed up with Arbor Energy because they promised to find me the lowest daily electricity rates by automatically switc...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

very professional when I need to talk…

very professional when I need to talk to someone they email me right back with no problem I have already recommend them ...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

ARBOR does a excellent job with helping…

ARBOR does a excellent job with helping people save money on their electric bill and finding a service provider with the...Read more

0
0
🔥 High engagement

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Filter by rating:
about 1 year ago
5 out of 5 stars

Arbor found me a much better rate &…

Arbor found me a much better rate & there has been so much improvement on my monthly bill. I also love how Arbor truly cares about the environment & does their best to lessen not only their impact but others as well. If we had more companies like Arbor our world would be so much healthier.

Helpful?
Camron Agan
Camron Agan
1 reviews
about 1 year ago
5 out of 5 stars

Highly recommend

Highly recommend

Helpful?
Om P. Handa
Om P. Handa
1 reviews
about 1 year ago
5 out of 5 stars

Arbor has been very helpful to us.…

We have been very happy with the services Arbor has provided. Checking on time to time with the best available utility rates is a great seevice to give customers and that too switching you from one company to another when they recommend and you agree. Very valuable. We have been helped for over a year.

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about 1 year ago
1 out of 5 stars

Don't trust them

They keep confirming savings, yet I'm still paying my same national grid bill. This clearly is a scam and with all the information they ask for, seems like they're phishing.

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about 1 year ago
4 out of 5 stars

They were very helpful

They were very helpful

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Jenn T
Jenn T
1 reviews
about 1 year ago
5 out of 5 stars

Easy to use

Easy to use. Great savings. I would highly recommend.

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Jsarver
Jsarver
1 reviews
about 1 year ago
5 out of 5 stars

Great service!

Great service!

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Carson
Carson
1 reviews
about 1 year ago
5 out of 5 stars

The experience has been great because I…

The experience has been great because I barely have to do anything on my end and Arbor selects the lowest energy provider for me. It’s awesome!

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AFRANCIS
AFRANCIS
1 reviews
about 1 year ago
5 out of 5 stars

A TRUE LIFE SAVER

I don't know why I didn't know about this company sooner but it's a God send because we are able to save money. I am beyond grateful for the company. Customer service is better than most companies.

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Latisha Mills
Latisha Mills
1 reviews
about 1 year ago
2 out of 5 stars

Arbor Cannot Be Trusted

My experience with Arbor was unfortunate. While I saved a small amount of money on my initial electrical supplier contract, the unauthorized sign up AFTER I DID NOT renew completely turned me off to Arbor. I took all the appropriate steps to cancel at my renewal date. Shortly thereafter, I received an email informing me I was signed up for another electrical supplier. I called this company Clearview Energy who informed me Arbor signed me up! In these days of ID theft, I would not recommend using a company that clearly finds it ok to use personal information in an unauthorized way.

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Beth Vogel
Beth Vogel
1 reviews
about 1 year ago
5 out of 5 stars

This company will take out all of the guesswork

This company will take out all of the guesswork for getting the lowest utility rate with a company that cares about sustainability. I was charged an early termination fee for changing my carrier, and Arbor immediately reimbursed me that fee. I did not expect that. They have an "autopilot" service that will continuously monitor your rate. Excellent company. Highly recommend.

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Lisa Knopp
Lisa Knopp
1 reviews
about 1 year ago
1 out of 5 stars

First time it worked, now useless and even has a negative impact on my bill

First time I used them it worked great. Then I moved and they claimed to be able to get the same rate, but it’s now been 3+ months with the lower rate stated on their platform but not actually the rate I pay. Losing money every day and they can’t give me an answer. Had I known they would drag their feet like this and not proactively reach out to the supplier to confirm the rate availability, I would have just secured a lower rate myself as I can see several options available on various market places. Useless customer service

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about 1 year ago
5 out of 5 stars

Saving Money

In my option this is the best company to save you money on your utility’s since I started using them I have saved hundreds of dollars. It is totally Legitimate everyone needs to Join ASAP if you need to save money and these days who couldn’t use a little extra Cash!! Thank You Roland

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Laura Gribbin
Laura Gribbin
1 reviews
about 1 year ago
5 out of 5 stars

Great customer service

Great customer service. Questions answered promptly. Hassle-free way to lower your electric bill. I wish I had found Arbor sooner.

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jay trachim
jay trachim
1 reviews
about 1 year ago
5 out of 5 stars

Easy money

Easy money, just join and save on your energy costs. Thank you, Arbor!

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about 1 year ago
5 out of 5 stars

Thank you for getting lower rates on my…

Thank you for getting lower rates on my service

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about 1 year ago
5 out of 5 stars

Jay12

They helped me find a lower electrical rate.

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Julie Mollo
Julie Mollo
1 reviews
about 1 year ago
5 out of 5 stars

Arbor has saved me hundreds already on…

Arbor has saved me hundreds already on my electric bill. Easy and great experience.

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about 1 year ago
5 out of 5 stars

Making my Duquesne light smaller!!!

Making my Duquesne light smaller!!!

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about 1 year ago
5 out of 5 stars

So very happy with Arbor

So very happy with Arbor. We are saving a great deal on our electricity. Highly recommend this service.

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