Arbor

4.592105263157895 out of 5 stars
4.6
Excellent456 reviews

TrustScore

4.6
4.592105263157895 out of 5 stars
Excellent
5 out of 5 stars
390
4 out of 5 stars
19
3 out of 5 stars
6
2 out of 5 stars
9
1 out of 5 stars
32
456 reviews in total

Review summary

Arbor is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great company !

Great company !

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

0 Transparency

I signed up with Arbor Energy because they promised to find me the lowest daily electricity rates by automatically switc...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

very professional when I need to talk…

very professional when I need to talk to someone they email me right back with no problem I have already recommend them ...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

ARBOR does a excellent job with helping…

ARBOR does a excellent job with helping people save money on their electric bill and finding a service provider with the...Read more

0
0
🔥 High engagement

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over 1 year ago
5 out of 5 stars

Before we had NRG

Before we had NRG. Arbor offered a lower rate and will continue to search for lower rates on our behalf. That saves me the time of doing that. Thank you.

Helpful?
Megan
Megan
1 reviews
over 1 year ago
5 out of 5 stars

Great service!

Easy experience signing up, low (if any) maintenance on the user’s end, and saves money on your utility bills. What more could you ask for?

Helpful?
Eileen Reich
Eileen Reich
1 reviews
over 1 year ago
5 out of 5 stars

Super Easy

I did not have to do the leg work to get the lowest price. I use rewards points often and get to enter give aways.

Helpful?
esther onuoha
esther onuoha
1 reviews
over 1 year ago
5 out of 5 stars

Great company to work with

I signed up with Arbor a few months and immediately got connected with a supplier with a lower rate. Process was seamless. A few months later, Arbor found me another supplier with a much lower rate. Well, I got a $150 early termination fee from the first supplier since my account was under contract for 2 years. I send a copy of the bill to Arbor and within a few hours, I got a payment of $150 to settle the bill from the previous supplier! This is a great and reputable company to work with. Their process was easy, straightforward and seamless.

Helpful?
Toni Dillhoff
Toni Dillhoff
1 reviews
over 1 year ago
5 out of 5 stars

Great Customer Service AND Program!!!

I have been so happy with Arbors customer service representative. He is quick to respond with very clear information. The program is amazing...especially with the crazy fluctuation in energy cost right now. Great job!!!!!

Helpful?
DANA BROWN
DANA BROWN
1 reviews
over 1 year ago
5 out of 5 stars

1/2 off

Arbor saved me 1/2 off of my electric bill last month! I love the savings and I hope it continues!

Helpful?
over 1 year ago
5 out of 5 stars

My experience so far is amazing

My experience so far is amazing, I am happy to be a part of the Arbor Team. I can't wait to see my next bill to see a even bigger savings.

Helpful?
over 1 year ago
5 out of 5 stars

Trying to save money

Trying to save money. I appreciate the help.

Helpful?
Mark Hutson
Mark Hutson
1 reviews
over 1 year ago
2 out of 5 stars

If you’re in Maryland, do it yourself!

Try them and cancelled them after dissatisfaction with the autopilot! I spent more time dealing with Arbor than doing it myself, and I entered into an electric supplier agreement with a much better price AND no ETF!!

Helpful?
Gisela Dossey
Gisela Dossey
1 reviews
over 1 year ago
5 out of 5 stars

Arbor takes the leg work away from…

Arbor takes the leg work away from finding the most affordable rates for my electric power services. So glad I found them!

Helpful?
Luna May
Luna May
1 reviews
over 1 year ago
5 out of 5 stars

Great savings goood service !!

Great savings goood service !!

Helpful?
Marvis Smith
Marvis Smith
1 reviews
over 1 year ago
5 out of 5 stars

What made my experience great was the great savings!

What made my experience great was the savings I have been getting on my utilities bills and how much I’ll be saving over the next 12 months

Helpful?
over 1 year ago
5 out of 5 stars

Our electricity bill was close to $100…

Our electricity bill was close to $100 but after using Arbor, it reduced significantly (by almost 25%).

Helpful?
Amy Salyers
Amy Salyers
1 reviews
over 1 year ago
5 out of 5 stars

Arbor got me a great rate on my…

Arbor got me a great rate on my electric. They are great. I would recommend to all of my family and friends

Helpful?
over 1 year ago
4 out of 5 stars

i really like the great rates.

i really like the great rates.

Helpful?
Tamara
Tamara
1 reviews
over 1 year ago
5 out of 5 stars

Obsessed!

Obsessed. What a fantastic decision! We’ve saved every month since using Arbor on our National Grid bill. They did all the work and we get the savings! I highly recommend! We are about 3 months in now and have continued to see savings! Go do it!

Helpful?
Sunny Davis
Sunny Davis
1 reviews
over 1 year ago
5 out of 5 stars

So far this is incredible

So far this is incredible. No complaints, I have gotten a significant amount of money off of my electric and gas bill.

Helpful?
Bobby Henning
Bobby Henning
1 reviews
over 1 year ago
4 out of 5 stars

Update Failure

edit: 4 star arbor called to clarify what happened, support was able to help clear things up, unfortunately there was confusion on the energy supplier's side of things OP: 1 star was prompted to get a new seller started the process then was denied arbor still acts like i got the update havent had the update in over 2 months cannot do anything to try for another new seller

Helpful?
over 1 year ago
5 out of 5 stars

I have Solar on my roof and drive an…

I have Solar on my roof and drive an electric car. The car uses a lot of electricity to charge its batteries every day. My last four electric bills have been zero well that’s not true. This one was three dollars and the first one was six dollars. With Arbor, I’m paying almost half of what I was paying with my local (regional) utility. Since I’m paying nothing for my electricity at home, and since I charge my car at home, not only am I getting free electricity,

Helpful?
Greg Bolyard
Greg Bolyard
1 reviews
over 1 year ago
5 out of 5 stars

Helpful

Helpful, rewarding!! Great savings.

Helpful?

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