Arbor

4.592105263157895 out of 5 stars
4.6
Excellent456 reviews

TrustScore

4.6
4.592105263157895 out of 5 stars
Excellent
5 out of 5 stars
390
4 out of 5 stars
19
3 out of 5 stars
6
2 out of 5 stars
9
1 out of 5 stars
32
456 reviews in total

Review summary

Arbor is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great company !

Great company !

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

0 Transparency

I signed up with Arbor Energy because they promised to find me the lowest daily electricity rates by automatically switc...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

very professional when I need to talk…

very professional when I need to talk to someone they email me right back with no problem I have already recommend them ...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

ARBOR does a excellent job with helping…

ARBOR does a excellent job with helping people save money on their electric bill and finding a service provider with the...Read more

0
0
🔥 High engagement

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RAJR
RAJR
1 reviews
over 1 year ago
5 out of 5 stars

Process to join and savings are…

Process to join and savings are spectacular

Helpful?
customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

Found great rates

Found great rates

Helpful?
Mike Geyer
Mike Geyer
1 reviews
over 1 year ago
1 out of 5 stars

Have not seen rate change

Have not seen rate change. Had received confirming letter of participation in program.

Helpful?
james Graham
james Graham
1 reviews
over 1 year ago
5 out of 5 stars

I really appreciate the help I’ve…

I really appreciate the help I’ve received from Arbor energy company especially from a senior citizen who is on fixed income and can’t spare a penny sideways so whatever help I can get it’s well appreciated, thanks so very much, James Graham

Helpful?
over 1 year ago
1 out of 5 stars

Terrible experience

Twice I was told that I would be signed up with a new supplier and then told that the supplier was either not authorized to supply my service or some other bogus excuse. I found a supplier on my own.

Helpful?
over 1 year ago
5 out of 5 stars

They was able to save my money on my…

They was able to save my money on my electric bill. Definitely recommend it

Helpful?
Mark
Mark
1 reviews
over 1 year ago
5 out of 5 stars

I had spent time for months trying to…

I had spent time for months trying to find a lower Pepco rate, ran across Arbor and found they did all the work for me AND got me the lowest rate possible. Thanks Arbor

Helpful?
Joey Pongallo
Joey Pongallo
1 reviews
over 1 year ago
5 out of 5 stars

Saved me money

Saved me money

Helpful?
Thomas Ashby
Thomas Ashby
1 reviews
over 1 year ago
5 out of 5 stars

Arbor is always searching for the…

Arbor is always searching for the lowest fixed term rates for electricity with no monthly or early cancellation fees and does all the switching work for you at no charge!

Helpful?
over 1 year ago
5 out of 5 stars

Skeptical at first, and saving money EVERY month!

Ok, I saw Arbor on a social media platform when I was scrolling one day. Yeah, another fast money scam to make money? WRONG! After my last electric bill I had nothing to lose except some time and money to gain if it were true. When I signed up and sent my bill. I was immediately sceptically. I emailed Arbor and the team got back to me quickly with answers on the rates. No risk, cancel anytime. So far, I've consistently saved money on every month and have no reason to cancel. It's been about 18 months. I'm glad I took the time to send them my bill for comparison. I'm taking time to write this on a Saturday morning because for lots of people, money is tight and if this review finds you, I hope it's helpful.

Helpful?
Gary
Gary
1 reviews
over 1 year ago
5 out of 5 stars

Great service!

I was able to get exactly what I need at a very reasonable price. I checked other companies and the item was either unavailable, too expensive, had higher shipping costs, or would require more time to ship. Thanks for great service!

Helpful?
John D
John D
1 reviews
over 1 year ago
5 out of 5 stars

So far so good

So far so good. The change to a different supplier was seamless. Customer service was quite fast and provided detailed responses. Arbor appears to be a very transparent company and explains everything up front. Now just have to wait and see how much I really save.

Helpful?
Jvonna Bard
Jvonna Bard
1 reviews
over 1 year ago
1 out of 5 stars

This company scammed me and charged me…

This company scammed me and charged me for something I never signed up for. Please if you get any emails stay clear and report report report. Also the good review comments are paid people.

Helpful?
over 1 year ago
1 out of 5 stars

Don't, just dont

I was enrolled with a company of a higher rate than I was paying. You guaranteed a lower rate. Now I am not able to get my lower rate back. This company is a scam. Don't fall for their advice.

Helpful?
over 1 year ago
5 out of 5 stars

Very easy to use; no fuss, no muss

Very easy to use. Answer a simple Questionnaire and they find the options and prices for you and even sign you up. Ended up saving 10-12 cents per kWH, which equates to 15-20$ a month for me, and I barely made an effort and it didn’t cost me anything, as Arbor is paid by the suppliers. What’s not to like.

Helpful?
over 1 year ago
5 out of 5 stars

So great!

This super simple service helped me save money almost instantly. It was low effort, easy to understand, and totally legit!

Helpful?
Ted Morehart
Ted Morehart
1 reviews
over 1 year ago
3 out of 5 stars

I can not say what I didn't like

I can not say what I didn't like, never used them as my supplier. I've seen other reviews and comments. Mixed reviews. But for the most part others seem to like Arbor.

Helpful?
Randy Horn
Randy Horn
1 reviews
over 1 year ago
5 out of 5 stars

Very well

Very well. I'm pleased with the lower utility bill.

Helpful?
over 1 year ago
5 out of 5 stars

How arbor helped

When first moving into my new home my electric bill was over 300.00. As a single mom on a single income I cried not knowing how was I going to keep affording an electric bill over 300.00. Tried getting on payment plan but couldn't since I just started then I found arbor I figured I would try it cause it could not hurt and I could cancel at time. It was easy to apply took maybe 5 minutes and within 2 months I saw savings I was paying 1/2 off my first bill.

Helpful?
over 1 year ago
5 out of 5 stars

Arbor has helped me shave nearly $150…

Arbor has helped me shave nearly $150 off my monthly electric bill!! I was hesitant to sign up at first, but I am so happy I did! It was so easy to get my account connected and start saving. Thank you Arbor!

Helpful?

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