Ford Rental at John Grose Reviews

The whole experience was top class from choosing my car to driving off in it. James was excellent in helping me to choose it and keeping me informed on where my car was at all times.

Excellent service from Stuart Lambert. He made everything easier to understand. Many thanks.

Excellent sales staff. Love the car.

The salesperson Adam was very knowledgeable when I was purchasing, and very happy to help afterward with the car controls.

My car salesman is amazing. Just the right Attitude. He is so informative and I feel I could go to him with any minor query I might have (or major ones come to that) a really enjoyable experience.

Ryan was brilliant in helping me choose a new car to suit my needs from start to finish. Great attentive service Thank You

Very happy, this is my second van, Lee Race is a great bloke, very easy to deal with, thorough, and doesn’t do the hard sell, happy to recommend 😎😳

We recently bought a car from John Grose, Woodbridge. Ryan and the team were very knowledgeable and such a pleasure to deal with. We were not up to speed with the latest technology but Ryan explained and demonstrated it making us feel much more confident about it. We really felt well looked after!

Nothing to much trouble, very quick to reply. Jamie Stevens made my recent purchase very good . Great salesman and went out of his way to sort any issues I had . Many thanks John.

The staff are always friendly and courteous and take the time to explain things. Even if work is done under warranty they will kindly wash and hoover the vechile.

I bought a used car from JG and the service was amazing. I left at least 1 review on Trustpilot prisoning them. I planned to buy a replacement car from them and also recommended friends and customers to JG. They replaced a faulty battery shortly after I bought the car as it was defective. The battery comes with a 3 year warranty. The battery appears to be faulty. I booked my car in with them and was told 'They will check the battery and if it's not a battery fault they will carry out a diagnostic check and charge me £95!' After querying this and saying I only want the battery checked - That will cost me £44 if the battery is found not to be defective. I plugged my battery in to my multi meter this morning and it took me 3 minutes - so JG would be charging £44 for a 3 minute job. I won't be buying a replacement vehicle, battery or anything else from them. Possibly of interest to BBC Watchdog or Trading Standards (in my opinion) for gross overcharging

Had my Peugeot serviced at John Grose Ipswich. Excellent customer service. Eden was extremely helpful, keeping me updated, a credit to the company

Well done James at John Grose Lowestoft love the Kuga great car . Never had a ford before . Part exchange straight in new car out well done.many thanks

Charlie was very helpful in sorting a great deal on a new Fiesta for me - I'd highly recommend this branch.

Excellent car buying experience all round, from start to finish! Ryan was very concise, helpful throughout and very welcoming and friendly. Explained everything very well and was very supportive with the initial online admin / buying process and face to face at the dealership with car collection. Made the whole experience very straightforward and efficient. Would definitely recommend him and this dealership to potential car buyers.

offered me less than webuyanycar.com and i didn't think that was even possible but it is apparently. dont bother part-exing, just go to WBAC.com :) Ford offered me £3000 more for my car so I think on that basis Mr Grose! I'll buy another Ford instead, hold their value much better than Citreon

Great experience buying my new Ford from Ryan at John Gross Woodbridge. Would recommend anyone looking to buy a new Ford try these.

Always a 1st class service at John Grose Lowestoft

I have been using John Grose Ipswich for the past 5 years and all aspects of their service and customer care are excellent. We just picked up our new car last week. Luca looked after us throughout the whole process. His friendly, helpful and professional manner made buying the new car completely stress-free - thank you!

This was the first time I have used John Grose, Ipswich and it certainly will not be the last. They were recommend to me and Joshua the salesman offered first class service, very helpful and more than happy to answer any questions I had. He went out of his way to make my purchase of my new car as well as the part exchange of my old car as straight forward as possible. A very friendly person and the other staff were friendly, making you feel very welcome and comfortable. I wouldn’t hesitate to recommend these to anyone thinking of buying a car.