Japan Crate

3.921 out of 5 stars
3.9
Great1,000 reviews

TrustScore

3.9
3.921 out of 5 stars
Great
5 out of 5 stars
614
4 out of 5 stars
108
3 out of 5 stars
51
2 out of 5 stars
39
1 out of 5 stars
188
1,000 reviews in total

Review summary

Japan Crate has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Their customer support is Madness 🔥

Their customer support is Madness 🔥 , never received a reply faster then 20 hours . And yet they took a minute to answe...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

⭐️⭐️⭐️⭐️⭐️ A Fun and Delicious Surprise!

Japan Crate is an absolute treat! Every box is packed with a fun mix of authentic Japanese snacks, candies, and drinks t...Read more

0
0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Big Improvement Since Bokksu Acquisition - But I'd Only Conditionally Recommend

**I've included my previous update for full context. Not enough space for original post.** The last few months, the...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Terrible Box Design

I ordered the most expensive box available and they sent it in the most brightly packaged and labeled box imaginable. If...Read more

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
over 2 years ago
5 out of 5 stars

hi there

hi there! i’m entering the giveaway and i haven’t bought anything from you before, but i have heard lots of good things!!

Helpful?
over 2 years ago
5 out of 5 stars

Awesome Customer Support and Items

I didn't order before, but i really want to! first of all, i love how japan crate is so generous for doing a giveaway this big! i mean, im sure they are really popular with their delicious looking snacks and affordable prices, it really amazes me how charitable they are! second of all, im sure everyone that ordered got the best snacks, considering all of their snacks look perfect, i don't think you can get a bad order! You can pick from so many different varieties like stationary, candy, food, cute things or gacha! So, if you're interested in the Japan culture, i recommend you check out their instagram account and purchase from many different options! (my english isn't that good its my second language. sorry!! 😅)

Helpful?
over 2 years ago
5 out of 5 stars

I LOVE IT!

I LOVE IT!! Its things i can't get anywhere else!

Helpful?
Lihyt Ney
Lihyt Ney
1 reviews
over 2 years ago
5 out of 5 stars

There is something for everybody !

Wether you prefer candies or food, gachas, cute things or stationery, you'll be pleased! Thats what I like with Japan Crate. The other cool thing is their Instagram account wich I find really nice so go follow them if you're interested in Japan !

Helpful?
Marisa Rose
Marisa Rose
1 reviews
over 2 years ago
5 out of 5 stars

I cancel my crate like once a year but…

I cancel my crate like once a year but I always come back soon after because I’m just always so happy when my crate arrives. I love Japanese snacks and this is just always the perfect mix. So yeah I’d rather be broke and happy than wealthy and without my crate

Helpful?
over 2 years ago
5 out of 5 stars

Emotional experience

Every time I receive their pack is an emotion ❤️

Helpful?
Song
Song
1 reviews
over 2 years ago
4 out of 5 stars

Great posts and a variety of products to choose from!!

While I've never had the luxury of purchasing a crate myself, I definitely intend to in the future! Their social media posts are so exciting, and along side posting regularly, they always seem to have lots of different crates, so there's something for everyone! They also have many events with a variety of different themes such as Pokémon or the current Sakura event going on, with appropriatly themed goodies! Great for yourself, or even opening crates with friends where you can try out the snacks together!

Helpful?
J Mario
J Mario
1 reviews
over 2 years ago
5 out of 5 stars

very nice and interesting

very nice and interesting

Helpful?
Basil
Basil
1 reviews
over 2 years ago
5 out of 5 stars

The artworks on the crates are amazing!!

My sister and I love to buy Japancrates together. Recently the boxes have beautiful printed artworks- we can’t bring ourselves to throw away the empty boxes!! I recommend Japancrate, its exciting for all ages- and its best to share with family and friends ❤️❤️

Helpful?
Luna
Luna
1 reviews
over 2 years ago
4 out of 5 stars

Though the snacks can never be to…

Though the snacks can never be to everyone's tastes, i have discovered so many new unique sweets to enjoy over the months, and the boxes are so cute!!

Helpful?
Kaito Santos
Kaito Santos
1 reviews
over 2 years ago
5 out of 5 stars

LOVE IT

LOVE IT! super awesome, super cute, I JUST LOVE IT

Helpful?
Andres Avila
Andres Avila
1 reviews
over 2 years ago
4 out of 5 stars

Great content, love Japan!

Great content, and always making me want to go to Japan, every time I see their content I just feel excited cause I'm going really soon.

Helpful?
over 2 years ago
5 out of 5 stars

Thanks for that discovery!

It was my first time ordering japan stuff, and far from being deceived, It has been a beautiful discovery, a lot of authentic products that arrived quicker than expected, I couldn’t ask more for a first experience, the quality of the products and the diversity of the boxes are really insane and I will certainly continue buying more craft in the future !

Helpful?
over 2 years ago
5 out of 5 stars

Super yummy products for everyone !

I was lucky enough to receive a Japan crate from a loved one , not one thing was left in the box by the end of the week! Everything was so good from the candies to chips! Definitely recommend and will be buying more asap

Helpful?
over 2 years ago
5 out of 5 stars

I highly recommend Japanese Crate!! (Not a bot)

Oh my god, I have purchased a Japanese crate for my birthday as a treat to myself and I was blown away by their quality and affordability. Not only the candies has a variety in taste, but they also have a really cool packaging that i like to keep in my room. Plus, the customer service was amazing - they were super helpful and friendly throughout the entire process. I highly recommend this business to anyone in need of some great quality Japanese candy!

Helpful?
Isabella M
Isabella M
1 reviews
over 2 years ago
5 out of 5 stars

AMAZING TREATS FOR YEARS

The first time I ever ordered from Japan Crate was after my sweet 16 in 2016. I LOVED it so much. I was instantly hooked. It’s such a great array of Japanese treats, goodies and collectibles! I highly recommend to ANYONE. I cant wait to order more!

Helpful?
over 2 years ago
5 out of 5 stars

Japan crate is an extraordinary experience

Japan crate is an extraordinary experience because they put so much effort and care into their content, even online!

Helpful?
over 2 years ago
5 out of 5 stars

What a great product!

The lost in Japan crate I received was expertly curated! The snacks were delicious, the collectible penguin lamp was super cute, and the booklet made following along a fun adventure!

Helpful?
Leen Fedda TV
Leen Fedda TV
1 reviews
over 2 years ago
5 out of 5 stars

Great products themes and choices

Great products themes and choices

Helpful?
Klaudia
Klaudia
1 reviews
over 2 years ago
5 out of 5 stars

Subscriber for 3 years and going!

Have been a subscriber for over 3 years now. At first monthly but I switched to paying for them annually as I was never disappointed. If there was ever something missing or the crate didn’t arrive they sorted it out for me quickly with their amazing customer service

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About Japan Crate

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.