Japan Crate

They offer unique one of a kind snacks your not going to find anywhere else. It truly is a new experience everytime you open a box.

I really like that i receive items I'd never buy for my self, or think about buying.

Charged twice for the subscription but never received a package

We love cherry blossom trees 🌸 and the Japanese culture, including the candy. Can’t wait to get our cherry blossom Japan crate!

Having so many express payments available made things so much easier

If I have any questions about the crate or shipping you guys will answer almost immediately and you guys are really helpful!! I always love the snacks that come in each crate too <3

I love the crates the new fun extra prizes and themes are so cool. The snacks are always tasty also :D

Very good snacks, but can take an absolute age between ordering and arrival

The goodies in the Japan Crate are very good and the noodles in the Umai Crate are to die for, totally delicious. My daughters love these crates.

Enjoy getting a wide variety of items from japan

Your shipping has improved since a couple years ago. Maybe our expectations are different since we lived in Japan for several years and could buy what we wanted from the local stores, but we've only liked about half of what is included in the crates - mostly the sweets. The drinks, savory items and chips have mostly been wasted. We will likely pause the orders again for a while in the hopes better items are included in the future.

I signed for a three month subscription in December and decided to renew it for another three months. It’s a good experience and fun to see what you’ll get when it arrives! Always guaranteed to have something delicious. Only issue I had was regarding shipping information as I was told I would get it yet had to reach out each time to ask for it, But on the occasion that I did reach out staff were friendly and I would always get a fast reply. I’m excited for what fun boxes I’ll get in the future 🤩🤩

Checkout was really easy and I always love what comes in the boxes. I will say I wish they would get to me a little sooner but I know that can't be helped.

Just love Japan crate

So tasty treats

I’m generally just excited for my first crate. The website is beautiful btw, but I did find it a little difficult to navigate at first. It was wonderful overall though.

The last crate was more cultural stuff than noodles. We ordered the noodle box.

Every crate we get brings my family together. We all get to try new things together and discuss what why like. Each crate is very unique and we love the themes. The fast dependable shipping is a bonus. We look forward to every new crate. We love creating new experiences. Thank you Japan Crate!

I have always loved japan crate. You always get fun and unique flavors. Having spent time in that area of the world is gives me some flavors I have missed since leaving.

It's rather greedy to force a subscription even to just purchase 1 loot box. It wasn't even made obvious till the final checkout steps. Even more disconcerting is the fact that you can't cancel it with a few clicks, you actually have to send an email and simply HOPE with no reassurance till you receive a response that it's canceled. Clearly they are banking on the hope that people forget to cancel it or don't notice that they're signing up for more. Now what I would prefer, is after receiving the one box, that I get an email, or maybe a qr code in the box, that takes me to a direct link that gives me a user friendly way to start a subscription. That's how you provide good customer service.