Japan Crate

3.921 out of 5 stars
3.9
Great1,000 reviews

TrustScore

3.9
3.921 out of 5 stars
Great
5 out of 5 stars
614
4 out of 5 stars
108
3 out of 5 stars
51
2 out of 5 stars
39
1 out of 5 stars
188
1,000 reviews in total

Review summary

Japan Crate has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Their customer support is Madness 🔥

Their customer support is Madness 🔥 , never received a reply faster then 20 hours . And yet they took a minute to answe...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

⭐️⭐️⭐️⭐️⭐️ A Fun and Delicious Surprise!

Japan Crate is an absolute treat! Every box is packed with a fun mix of authentic Japanese snacks, candies, and drinks t...Read more

0
0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Big Improvement Since Bokksu Acquisition - But I'd Only Conditionally Recommend

**I've included my previous update for full context. Not enough space for original post.** The last few months, the...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Terrible Box Design

I ordered the most expensive box available and they sent it in the most brightly packaged and labeled box imaginable. If...Read more

0
0
🔥 High engagement

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Alyssa m
Alyssa m
1 reviews
over 2 years ago
4 out of 5 stars

Great foods!

Great quality & shipping, always help find or replace lost packages! Love the box designs

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noora kaakko
noora kaakko
1 reviews
over 2 years ago
2 out of 5 stars

Overpriced and overrated subscription box

I live in Europe so had to declare it and pay extra fees on top of the pricy 50 dollar price. I've ordered other japan snack creates that had actually popular Japanese sweets and snacks. This one was a big disappointment since a bit less than a half were actually good, the rest was either okay or inedible. The DIY candy instructions were very clumsy in english so I didn't make it correctly. Translating the original package with google translate even gave better instructions... Overall I would not recommend this at all. Value is way less than what it costs.

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Chelsea F.
Chelsea F.
1 reviews
over 2 years ago
4 out of 5 stars

Returning customer

Had a subscription before and loved the products but had to cancel because of financial obligations

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over 2 years ago
5 out of 5 stars

Best Crates

Best Crates. Cant wait for it to arrive.

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over 2 years ago
5 out of 5 stars

Wish I could go see your lovely country but this will do

I am a retired person on a limited income - having a little bit of Japan mailed to me fills a wish and takes away the longing of wanting to visit but that which is impossible. Thanking all those at Japan Crate your website is awesome - easy to understand. Sorry I can not afford to subscribe but thank you for letting me try your service.

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over 2 years ago
4 out of 5 stars

Ordering experience is fine

Ordering experience is fine. I wish the web-site is tone down it bit. It's really bright. I can't give you over all experience because I just sign up and haven't receive my box yet. But seeing unboxing on youtube, that's what got me interested.

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Heather
Heather
1 reviews
over 2 years ago
5 out of 5 stars

My son LOVES all things anime

My son LOVES all things anime! So this was just what he needed!

Helpful?
Sara E.
Sara E.
1 reviews
over 2 years ago
5 out of 5 stars

I love the Doki Doki box

I love the Doki Doki box. The items are good quality for the price of the box and always on theme. The customer service team is amazing! I've had no issues with orders, but I had confusion managing multiple subscriptions/gift subscriptions, and they are always quick to respond and very helpful.

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Rachael
Rachael
1 reviews
over 2 years ago
5 out of 5 stars

They make amazing stuff and I love how…

They make amazing stuff and I love how nice the people are

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Maria
Maria
1 reviews
over 2 years ago
5 out of 5 stars

We love that we can experience Japan from our home!

We love that we can experience Japan from our home! Even though we are so far away now, Japan Crate helps us feel like we care close again. The food is what would take us back and Japan Crate does that!! LOVE IT!

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Gio
Gio
1 reviews
over 2 years ago
5 out of 5 stars

Perfect variety in the snack each time…

Perfect variety in the snack each time it felt like something new and I didn’t know what to expect.

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Kishan Sony
Kishan Sony
1 reviews
over 2 years ago
5 out of 5 stars

JapanCrate Baby

JapanCrate literally saved my son from depression. He was bullied in pre-school at age 3 (he is now 6), the bully clawed his face and tried to fight him to take away his toy. Moved him to another pre-school and behold he were to face it again, this time from teachers, a form of racial discrimination. He went into a withdrawal and didn't want to talk or go to school again. I got JapanCrate to try to immerse him into something different, snacks, culture, and he responded well as JapanCrate offered monthly boxes that we looked forward to such as Halloween, Christmas, Anniversary boxes etc, to see what new surprises awaited. JapanCrate not only showcased the snack/candy aspect of Japan, but the creative aspect in the diy snack kits and using the designed crate itself. This made our father son bond stronger and him recovering from what had happened. From then on he immersed himself into the Japanese culture #aaravcosplay

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Maria
Maria
1 reviews
over 2 years ago
1 out of 5 stars

El recibir la caja me salió más caro

El recibir la caja me salió más caro que comprarla, parece ser que el paquete fue parado en aduanas por falta de documentación y tuve que pagar para que lo entregaran. Además los dulces de dentro han sido poco variados y normales.

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Betul Yalcin
Betul Yalcin
1 reviews
over 2 years ago
5 out of 5 stars

Cute boxes

I haven’t ordered from here yet but I’ve seen orders from my friends and tried the snacks, I love tasting the authenticity snacks from Japan and would love to purchase a box one day! And the cute stationary you get too

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over 2 years ago
5 out of 5 stars

Very kind and understanding company

Very kind and understanding company. All things are delivered in great condition and they always have something new and interesting to offer. Definitely one of the best crate companies.

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sarah happy
sarah happy
1 reviews
over 2 years ago
5 out of 5 stars

Giveaway entrance

I like how i can try other traditional snacks

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Lea
Lea
1 reviews
over 2 years ago
1 out of 5 stars

I had to pay 29€ Custome fee because…

I had to pay 29€ Custome fee because the declared amount Form your side was far too low. So disapointet

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Ellie
Ellie
1 reviews
over 2 years ago
5 out of 5 stars

Review!

it was a fun experience

Helpful?
Rose
Rose
1 reviews
over 2 years ago
5 out of 5 stars

I’m just a really big fan and hope one…

I’m just a really big fan and hope one day I can make enough money to get this stuff all the time. I spend alot of time watching a lot of videos of unboxing. I’m really interested in things from not only my own country but also others aswell. I think learning about other peoples lives is really amazing and the fact you guys make that possible is absolutely wonderful to me.

Helpful?
Yodi
Yodi
1 reviews
over 2 years ago
5 out of 5 stars

Japan Crate is THE best crate

Japan Crate is THE best crate out. Everything you could ever want they have. Different box selections keeps everyone happy.

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