Japan Crate is always awesome
Japan Crate is always awesome. I've received a few boxes and its always got interesting and fun things inside. It's impossible to not have fun ordering these boxes.
Japan Crate has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
Their customer support is Madness 🔥 , never received a reply faster then 20 hours . And yet they took a minute to answe...Read more
Japan Crate is always awesome. I've received a few boxes and its always got interesting and fun things inside. It's impossible to not have fun ordering these boxes.
Very quick and easy to use! Can't wait for my crate to come in
I love trying new stuff from Japan! No matter if it's food or toys or something, I am curious. So far this year, your service is doing great. I can't wait to see what's next!
I love everything Japanese <3
Your customer service team is so amazing,plus the care you out into making sure all items get to me in a timely manner shows care beyond means. I truly will be a customer for years to come.
Fast delivery and great product! Good promotions and cool designs on the boxes.
Took my money 20 days ago but cannot fulfill order, nothing but excuses and delays from customer service (they are polite and responsive though). Refused to refund me. Not impressed, will have to approach credit card company to claw back the money.
Every crate I have gotten from this company has been wonderful. Lots of familiar items sometimes, but also plenty of new and unique ones I never would have been able to/thought to try before. Always a pleasure ordering new crates
Japan Crate has always been a wonderful service. The boxes always have a variety of snacks and are incredibly customized. I love the fact that there is a monthly theme making them unique each month. Their customer support is wonderful and their price point is very affordable when it comes to import goods such as japanese treats.
The options are wonderful. I’d hoped to be able to utilize two discount codes on my purchase but am limited to one.
Team member was very courteous in assisting my query. Very professional
Good Subscription Box. I bought this subscription a few years ago and there were shipping issues (1-2 months delay) so was hesitant to subscribe again. I subscribed again when I was offered a 50% off discount. Shipping was fast this time and the crate was very good.
Awesome products
A team member helped me sort out a payment issue. There was clear communication in every email, which is super important when sorting out issues, and they did a marvellous job! The team member also sounded very patient with all the questions and responses I gave and they were always professional too. Thank you so much for all the effort! - K
My son loves these! He once wanted to move to Japan to finish school... still loves learning new things about everything japanese
It was great.
Very good product but lots of repeated items
I love the KitKat in every box! It’s so much fun getting to see the new treats each month and getting to share them. Sometimes it takes longer than expected to get here but it’s international shipping so it’s expected.
Love these Japan Crates!!!! Keep up the amazing work!!!
I love Japan Crate! They have unique snack and experiences!
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