Jacksonhewitt Reviews

Had an issue with my state return after filing and they helped resolve it quickly without any additional charges. Really appreciate their follow-up service and willingness to help even after the initial work was done.

Used them for both personal and small business taxes. They're knowledgeable about current tax laws and always file on time. Office is conveniently located with good parking.

Reasonable fees compared to other tax services in the area. The preparer caught an error I made on my W-4 and helped me understand how to fix it for next year. Solid service overall.

Clean office, friendly staff, and they handled my complicated business taxes without any issues. Filed electronically and got my refund in just over a week. Will definitely return next year.

Switched from doing my own taxes after my situation got more complicated with a new house and side business. The team here made everything simple and stress-free. They even gave me tips for next year's filing.

Easy to schedule an appointment online and the location is perfect for me. The tax preparer was thorough and found a few things that increased my refund. Only minor complaint is the office could use some updating.

Nothing spectacular but they got the job done. The appointment was on time and the preparer was competent. Fees were about what I expected. Would consider using them again.

Been using Jackson Hewitt for my taxes for three years now. The staff is knowledgeable and they always find deductions I would have missed. Quick turnaround time and fair pricing.

I was doing my own taxes for years but decided to try Jackson Hewitt this time. So glad I did! They found several deductions I didn't know about and got me a much bigger refund than I expected. Definitely worth the fee.

The tax preparation was accurate but the customer service could be better. Had to wait 30 minutes past my appointment time and the office felt a bit disorganized. The final result was good though.

Expected better service for what I paid. The tax preparer seemed rushed and didn't explain the deductions they were taking. Got my refund but felt like I could have gotten the same result doing it myself online.

The tax preparer was very thorough and explained everything clearly. My only complaint is that the appointment took longer than expected - about 2 hours for a fairly simple return. Otherwise satisfied with the service.