Quick service
Quick service! Correct product and fast easy process
Ingrams Water & Air is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
I have had nothing but trouble with the Mr Cool mini split unit. Two compressors have gone out in 4 years. These are cov...Read more
I would leave no stars if possible..my mom's furnace went out..bad time of year...can't get a hold of no one...ordered f...Read more
You want me to be honest OK I bought a Mr cool 5 ton heatpump diy unit one year and 4 months later it stops running. So ...Read more
Quick service! Correct product and fast easy process
Ingram's did not ship my order, but instead provided a tracking number for another customer's order. When the order did not arrive, I contacted Ingram's and they promised to contact the shipping company and have my order delivered ASAP. When that order was not found, Ingram's promised a refund. Its been 3 weeks since I placed the order, and Its been 11 days since a refund was promised and I have not received a refund.
Had the part I needed for my Mr.Cool unit and gave me a great price, shipping was fast and professional. Would use them again in the future!
Great response time, fantastic service and fast delivery.
the product showed up as promised and on time. a great and easy experience.
Customer service is great. Had to have a replacement part and getting it was easy and got it very quickly!
Great price and great customer service
This is the only place where I could easily order my custom list of parts. All other sellers were forcing me in to ordering pre assembled sets that don't really fit my needs. I had some questions and had a great experience with the customer service to get them answered. Shipping and delivery was great too. I'll definitely order here again!
Expeditious delivery of exactly what I ordered..thanks!
Lindsay was awesome. Very nice young lady and called me back every time I left message. Web site was easy to find what you wanted.
Very good service and helpful I think we need over nights shipping it is better for our customers, most of our customers want to have is done right away
Great employee support and prompt shipping of the parts I needed for my Mr Cool minisplit!!
Very good service. Always willing to resolve issues. Very happy to to business with them.
Shipping was fast and theOrder was accurate. Air handler was damaged however didn’t notice it until I had it downstairs and unboxed. I still need to finish the unbox the condenser and line sets hopefully all goes well there and hopefully no damage internally once I attempt to turn it on. The shopping experience was good other than the damage.
From the initial call, Jason was excellent… Answered questions and sent the right part to me in a timely manner Price point was good too
Straight talk, good prices and fast shipment
Very helpful and quick handling and equipment defect and setting for replacement.
Extremely polite and helpful sales and customer service (tammy,lindsey) Both helped me tremendously and seemed happy to do it
Products came quickly
Everyone was very helpful. Elizabeth was who we dealt mostly with and she was so helpful, knowledgeable and patient. This company was recommended to us by friends and they lived up to our Expectations.
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