Internet Reptile Reviews

Internet reptile is a fantastic company, they really don’t mind answering your question , helping you decide what you need , what would be best . They are also fantastic at sorting out an issue (broken item on delivery) I emailed them with photos of broken item 10 minutes later I had email saying a new had been sent ! 10/10 Always buy my products from here (created gecko and bearded dragon ) 100% recommend this company :-)

Easy to use website, lots of choice. Quick delivery. My gecko is a happy chappy.

The store offers very competitive prices, a huge selection of products and really fast delivery. I will definitely be ordering from your store more often.

Have ordered in the past with no issue, this time however when I did have an issue 8 or 9 emails went ignored, they claimed they went to the spam folder only after I mentioned leaving a bad review, strange you found my emails after I mentioned that lol. I was then told I wouldn't be getting refunded for delivery, even though dpd only tried twice and sent the item back to them after 6 days, I provided proof for this. I was told I would need to claim delivery costs back through dpd myself, all of this with no apology for the weeks worth of unanswered emails. Do not use Internet Reptile, they were good once and now treat customers like mushrooms, kept in the dark and fed s...

Really great quality items for my tortoise that were in stock Delivery was quick

The best way to find out how good a company is is when you need to deal with their customer services. I bought a vivarium from Internet reptile, it arrived in super quick time (next day) however unfortunately the courier company had severely damaged it in transit. I took plenty of photos and emailed. The response was pretty much immediate, on a Sunday too! They arranged delivery of a replacement and collection of the broken vivarium at a time to suit me and couldn't have been more helpful. In general I find Internet reptile to be reasonably priced with swift delivery.

Very easy insects healthy and in good condition

I love shopping at this pet store; their diverse product selection is top-notch, and every order arrives seamlessly.

All goods arrived quickly, and were well wrapped!

Always good experience with my orders

Excellent range of products and fast delivery. Happy Dragons!!!

Fish food was ready and waiting for me from online order

Use Internet reptile all the time their prices are very competitive and the service is prompt and professional.

Prompt delivery, the water heater didn't have a UK plug and water pump does not work well in the vertical position, everything thing else ok.Good company to deal with. Tom

I always order my dragon live bugs bed and lights plus my tortoise lights and bed everything always come well rapped so nothing can be broken and always a fast and safe delivery wouldn’t use any other place than this company can’t not fault in any way

Delivery on time locusts good size all living pleased

Fast delivery and good fresh products. Questions answered quite quick too.

Package was damaged and fruit fly culture contents had leaked over everything so post office had to put in plastic bag. Not the first time it has arrived like this

Everytime except one I have had an issue...either more dead than live locusts (yes they send replacements eventually) or this time locusts that were alot smaller than expected..to which there answer was they will grow

Very convenient I brought some live food as I couldn’t leave the house to go to the reptile shop delivery is great arrived when they said it would… only thing is it is more expensive compared to the shops and a few did arrive dead in the box which is why it’s 4 stars. I love that they do giant mealworms they’re hard to find in shops I only know of one shop! Just a shame they’re a little pricey and a few was dead on arrival