Internet reptile
Quick and my reptile loves it

10 months ago
Amazing company fast delivery. Can't fault this company I never use anyone else very reliable and great prices
10 months ago
Another absolutely amazing delivery from Internet Reptiles. Arrived very quickly and nothing damaged at all. Which with other companies was always a problem. But these guys don't seem to have any issu... See more
10 months ago
Ordered an incubator with next day delivery as mine wasn't suitable for the impending heatwave. Due to issues with the delivery company, it didn't arrive until a week later and was damaged. Initially... See more
Quick and my reptile loves it
Perfect what is there not to like, the website is easy to understand and the prices are reasonable too. I order live food for our leopard gecko and they have always arrived within a few days of ordering and alive and kicking. Will be using Internet reptile for all my gecko needs in the future.
Responded in time and great service provided
My strip light was in stock. Easy ordering. Well packaged and arrived in time. My previous supplier let me down badly. So glad my daughter recommend Internet Reptiles. Very impressed.
Great service as always and great prices
Quick and good value for money, arrived on time, no problems.
Great prices, speedy delivery.
Brilliant service will be buying again
still waiting for my delivery, they were supposed to come on friday and it's now tuesday. the latest 2 batches of life food were dead. i complained and called a few times and no reply. please cancel any upcoming order and refund for the stoxk.thanks
I didn't receive the correct item, over 3 weeks later and I am still waiting for the right item to be sent. I have given up now and won't be purchasing anything from them in future.
Amazing service as always. Really pleased with the heat mat and I think Dora is too as she's snuggled up to it every morning!!
Fast quick can't complain
Selected non Royal mail delivery option due to current strikes but was sent via Royal mail anyway but it still arrived in time but after having the crickets for around 3 days half of them died they normally last for weeks not my usual experience.
Communication is alright but no accountability is taken for any issues ‘can’t help that’ attitude is all you get. Quality of livefoods have began to go downhill a bit. Orders not being sent until 2-4 days later even when making sure to use different companies due to Royal Mail strike action. Been a decline in the last 5/6 months overall
Great choice and very fast delivery. I would definitely recommend to anyone
paid for 1-2 day delivery. its been a week and the insects still haven't arrived. edit: the issue was resolved. customer service was helpful:)
Ordered on 24th of November have heard nothing since sent a message ni response
Very well packaged, no chance of frozen food melting
5 star service
Conned ! Ordered lighting kit as detailed on description and per pro picture on listing. Only received bulb. Told by your rep would send out "kit" by DPD for next day delivery and then later in day told you were reneging on your promise. Will be contacting trading standards, adverting standards and placing reviews on review web site detailing how you con people !!
Based on analysis of 76 reviews rated 1-2 stars for Internet Reptile
“They have made no effort to acknowledge or rectify the issues, nor have they made any attempt to try and salvage thei...”
“Ordered an incubator with next day delivery as mine wasn't suitable for the impending heatwave”
“By this point I just wanted a refund as I desperately needed an incubator and had to order elsewhere”
“I sent a further email and finally got a response claiming my email got lost, despite having sent multiple chasers”
“I brought some live reptile food off these people, i paid for 24/48 hr delivery, partly because we needed it quickly...”
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Internet Reptile is a reputable online retailer specializing in reptile supplies and equipment, catering to both novice and experienced reptile enthusiasts. The company offers a wide range of products, including vivariums, lighting kits, and starter kits for various reptile species. With a commitment to affordability, Internet Reptile provides a lowest price promise and promotional codes that allow customers to save on their purchases. Targeting reptile owners and hobbyists, Internet Reptile aims to meet the diverse needs of its clientele by providing thousands of products, insightful advice, and guides to ensure proper care for reptiles. The company’s user-friendly website features next-day delivery options, enhancing the shopping experience for customers seeking reliable and timely service for their reptile care needs.
Internet Reptile receives high praise for its exceptional service and fast delivery, with many customers noting the reliability and competitive pricing of their products. Reviewers frequently highlight the quick dispatch times, often receiving their orders the next day, and appreciate the careful packaging that ensures items arrive undamaged. However, there are notable complaints regarding delivery issues, with some customers experiencing delays and receiving damaged goods. A few reviews mention dissatisfaction with the quality of live food, indicating that some items arrived in poor condition. Despite these criticisms, the overall sentiment remains positive, with many consumers expressing loyalty and recommending Internet Reptile as their go-to source for reptile supplies.
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