Intelligent Insurance Reviews

Easy to deal with online. They provide cover for older and unusual buildings

Very friendly and patient help. The agent managed to get all my queries sorted out in quick time and I'm very grateful ! Return calls when he was on other calls were very quick too

It was so simple. They had all the information at hand. The format/layout was easy simply and easy to read.

I was shocked when my home insurance quote came in from Nationwide ( RSA ) this year, it has gone up dramatically in two years, this year going up to £639. A rise over the two years of almost £380 so this year I searched around and found that Intelligent Insurance were the best by far.

Emma, who I dealt with, was professional, knowledgeable and extremely helpful in finding the right insurance for me. Would highly recommend.

We had a complicated insurance issue due to building an extension. Solange at Intelligent Insurance was helpful, knowledgeable and bent over backwards to sort out our policy as quickly as possible.

Compared with other insurance brokers, Intelligent Insurance were very easy to deal with - clear, efficient communication and, most importantly, they found the best policy quickly. Also very pleasant on the phone.

Customer service was superb. Secured me a way better deal than my renewal price even though there were tricky conditions. Emma Newman in particular was superb. Her customer focus was incredible. A pleasure to deal with.

A few days before renewal of my household insurance, I was unable to update my debit card details online as my bank had issued a new card. The only way was to telephone Intelligent Insurance directly. This resulted in me having to pay at the same time as my notifications to them! A) why does their website not allow card details to be updated, and B) why did payment have to be taken just because I notified them of a new card payment. Would they have preferred that I did not notify them, and wait for them to co tact me when payment would not go through?

No problem renewing my policy for another year at a very good price. Also when I moved house in the summer everything went smoothly.

Accurate quoting process and efficient support to review the policy and pay. Let's hope I don't have to make a claim!

A few years ago a very patient consultant from this company spent a good half hour with us on the phone discussing our admittedly complicated requirements for house building and contents insurance on our listed building. She came up with a brilliant quote which we were very happy to accept, and the company has continued to offer us a competitive price at renewal ever since. We have just renewed again and were delighted to note that the premium had gone down by nearly £50. This is an excellent company to deal with. Highly recommended.

Really helpful on the phone. Very patient, making alterations and sending information as it was trickier dealing with unoccupied insurance for the first time. Excellent to be able to speak to the same person on each call. Philip H was fab!

Excellent service, very helpful

Very easy to get quote. Excellent service and friendly advisor who helped me get the best value for money. Very pleased with service and policy purchased.

Rachel was very helpful and gave me all the information I required to sort extra cover for my build. Thank you Rachel much appreciated.

I struggle with computers and i wanted to renew my house insurance -- I was chatting to Rachel who was very polite and professional answered all my silly questions and gave me good advice and helped me through what i found to be very complicated.

I could speak to someone on the phone I could understand them and they helped me

Very quick simple renewal

So easy, and the price down from last year