Infinity Energy Services

The whole process from initial enquiry to completion was excellent. On installation day, the guys worked hard all day, leaving us with a neat installation

Very efficient service. I recommend Infinity for the great work they do.

Infinity Energy were professional and helpful in providing solar panels and battery storage From initial enquiry through to system design and installation. There were a couple of minor hiccups but on the whole the process was smooth and the ultimate result successful. It was disappointing to have to wait longer than expected for our Tesla Powerwall but I understand this was because of high demand and delays outside the control of Infinity Energy. The installer was friendly and competent and explained everything patiently as well as having regard to our requirements as customers.

Very professional project management, good communication and a friendly, knowledgeable team. Good improvisation when faced with challenges and very tidy work. A quality offering.

We have been impressed with Infinity Energy Services from start to finish. All stages of the process from the initial response to our inquiry, to the design team, to the installation coordination manager and finally to the guys who did all the work relating to fitting the panels and finally clever electrical connections: these all worked perfectly, handing on from one to another and communicating excellently. At all stages those at Infinity were happy to respond to questions and make changes if required. Exceptionally happy, thanks, Infinity.

Pre-Installation Good communication by phone and email. No problems start to finish. Arrived on time for all appointments, survey and installation. Tidy, friendly workmen including the scaffolding team. Competitively priced. Comprehensive planning analytics before commissioning. Timely installation after commissioning. I went with infinity on recommendation of a work colleague who had PV installation. Post Installation feedback. Solar working fine. Wrong information given on the MCS certificate by Infinity which delayed my SEG appication. Damage noted to the roof membrane underlay from loft , directly below the installation. Photos sent to Infinity Energy, who deny it could have been anything to do with the installation. As the damage was not present before installation, i disagree with them. They made assessment based on 2 low resolution jpg photos emailed by me, rather than sending somebody out to survey the damage. Refused to make good the damage to the underlay, citing it was nothing to do with the installation. On the basis of the post installation customer care, i would no longer be able to wholeheartedly recommend them which is unfortunate as to this point i had been very pleased.

Appointment to install Tesla Powerwall was made, kept, and installation / commissioning went smoothly. Great job. We had previously had solar panels supplied & installed by Infinity and they’ve been performing perfectly.

Excellent service from the team. The lady was very helpful and knowledgable when we were initially enquiring about battery storage for our existing solar system. It was unfortunate we had to wait a long time for the battery but given Covid and hold ups in China we understood. The guys and who came out last week and fitted the battery were very pleasant, helpful, quick and extremely tidy ! They asked where we wanted the battery installed and ensured we were happy with placement prior to putting on the wall and then took us through the App and other important info before they left. I highly recommend using Infinity Energy Services

right from the start I was treated with the utmost respect and professionalism, this company is the best to deal with. Having trawled thru loads of info on line, this was the most honest and up front company I have dealt with. The person who made the initial assessment of my property was 1st class and the two men who came to do the installation were a delight, second to none!

Infinity have throughout the process of my quoting, designing & installation of a comprehensive system of solar panels, electrical storage and EV charger been incredibly professional, flexible and collaborative. They are a first class business and I have met and dealt with many individuals from top to bottom who have universally been great at their jobs and easy and reasonable to work with.

This is an update. Infinity installed my panels +Battery 3 months ago at the system exceeds expectations. Infinity are very professional and there were no problems. I can thoroughly recommend them.

Always kept up to date from Infinity who replied promptly to my questions. Installation on the day was carried out professionally and in a friendly manner. I had the TESLA battery installed and the engineer went through the commissioning process in a professional manner. Overall very happy with the service we received.

The level of information provided helped to hone the final design. The installation was scheduled for two days but they managed it in one. The installers were helpful and left the area clean and tidy. Great job from start to finish.

Very good. Tom and Amanda in particular were great but everyone who worked on the job was a pleasure to work with. Very impressive.

Been great and professional from survey to installation. Arrive on time, explain what they're doing and what they'll need from you, when they might have to cut power to work etc. My only criticism was with the sub-contracted scaffolders, who partially blocked a critical door from opening and, when dismantling the scaffolding, just chucked the metal parts down onto the patio, damaging the brickwork edging and dislodging grouting. Infinity engineers themselves were totally respectful and helpful.

We'd approached a number of potential Solar Panel providers but our experience with Infinity was best - it was professional, courteous and competent. They did what they said they would do and made everything very clear so that we could evolve a set up that suited our needs. All the planning was straightforward and each step happened on time - scaffolding, fitment, commissioning etc... At all time the different members of staff were friendly and helpful. This wasn't the lowest quote but we felt it was the best and are vey satisfied with the result.

Very professional service, from the scaffolders to the ever so helpful roofer, to the hardworking and first class electrician. In fact, we received an impressive service from everyone at Infinity. The product looks really good, and we have no hesitation in recommending this company to you.

Infinity fitted 15 solar panels and a battery. From first contact to the fitting everything was very professional and all promises and dates kept. You will find cheaper but probably not better.

This company performed very competently with great customer service and professionalism. They are very prompt to respond to communication. They provided a detailed and well thought out proposal that defined the steps to be followed. Installation was completed on time with very good and polite installers.

I wanted a battery, solar diverter and extra solar panels installed. Infinity had installed my original solar panels at the end of 2018 and after inquiries with other installers, Infinity seemed to be the best company to fulfill my specific requirements. Certainly their after sales service since 2018 has been good so I was keen to use them again. To be fair there were issues with the installation but these were rectified without quibble and Kathryn and Amanda were very helpful throughout.