Infinity Energy Services

Our Solar System, Panels, Inverter and Battery are now feeding into grid. This has been confirmed by our utility company. There was a delay to this, as our utility company was taken over during the process. Any delay was not due to Infinity, or Solar Together who have been very helpful. Our system was fitted in mid December 2023 and to be frank, sunshine has been limited since. However we have been pleased with Infinity who have done everything they said they would do, installing it punctually and time. Our system was under the umberella of Solar Together. We would never have committed without the reassurance and peace of mind given by Solar Together and the utter professionalism, competance and courtesy of Infinity. All the staff team from Surveyor to Electricians, Roofer and Finance team. Polite and friendly, reassuring and with a sincerity. Everything went like clockwork. Survey done at time and date as informed. Installation started and finished to the hour given. Electricians, roofer were all clean, neat, respectful and tidy in their work and interactions. They took great care with the roof, and working inside the loft leaving no mess. Square Scaffolding Newport. Arrived on date and time arranged to put up scaffolding. Very polite and careful. It was taken down on date and time specified. Infinity managed this and dealt with everything to our complete satisfaction. They apologised for having to walk on grass as it was very wet and muddy. However it soon repaired and has recently been cut. You would never know it was disturbed Finally our system is feeding in and the sun is shining. When we do get sunshine. Our system delivers what it was claimed it would do. Three months on we have no hesitation in saying that Infinity, Square Scaffolding and Solar Together. Did what they said they would do. It was all done with no fuss and without any bother. Thank you all, we won't mention names as we close as the list would be like an awards thank you list. All members of the teams are worthy of a mention, but remain unamed, though they know who they are and we appreciate all their efforts. We would recommend that if you want solar. Give Infinity, Solar Together the opportunity to assist you with your planning and project/system installation. Though a bit daunting at first we found we were in good hands.

The installation team was very knowledgeable and reassuring about any of my concerns. They took time to show me every aspect of the system in a very professional manner. Following the switch on, I was amazed how many watts I was producing in winter, even on cloudy days! Very pleased all round.

Very efficient company to work with. Very pleasant to talk to and they spent a lot of time configuring the system we wanted which was not straightforward as we were replacing some original FiT scheme panels with new ones as well as adding extra panels and a battery. They designed 4 different systems before we came to one that we wanted. Everything turned up on time and fitted according to the schedule. The panel fitters and electrician were very polite, hard working and cheerful, getting on with the job in some fairly challenging weather conditions.

The whole process was straight forward and efficient. A representative came out, measured up, discussed the options, went away and we had a quote within days. They were flexible as to when the installation could take place. The installation team were professional, polite and efficient. Overall a very good experience.

From initial contact to completion of contract all staff members were courteous & professional

Really happy with our solar and battery system from Infinity Energy. The survey process was efficient and the install team were very friendly and courteous. We had some delays during the install, but all was resolved and they kept us up to date throughout.

Professional and efficient. I thought my installers in my last property were top notch but Infinity are premier league.

Everyone in the company was knowledgable and professional - they clearly know what they are doing! The whole process from start to finish was very smooth with each stage explained in advance and all dates and times were kept to. I would have no hesitation in recommending Infinity Energy Services.

Every member of the team was helpful, knowledgeable and friendly. All questions were answered and quotes updated no matter how many questions were asked. The installation team were clean, neat and professional. Could not have wished for a better company to deal with. Highly recommended.

Just had an Air Source Heat pump fitted by Infinity and what a professional and great company to work with. Why can't all companies be like this one!

Infinity Energy worked hard through the solar together scheme to give us the best solution. When there were issues during installation they were resolved quickly and the teams (Office, Roofing and Electrical) all communicated with us during the set up. Overall a great company we would recommend.

Great service, professional team. Product (aircon) works perfectly and everything left neat and tidy.

My first ever "project" or "upgrade" to my first house could not have been made easier. Installation was thorough and professional and the guys were very helpful and professional in their job

I would like to express my sincere appreciation for the excellent service provided by the team at Infinity Energy Services. They were the first to respond to my inquiry and promptly connected me with their energy consultant instead of providing fictitious quotations. They recommended a site survey, which was a wise decision. While we have finalized all these steps with Infinity team, I am still waiting for other vendors to get back to me with a potential site visit day or quotation., and I am very disappointed with other companies how they disrespect customers. ☹ Infinity team also gets another credit for their approach to customers. During the process, Energy consultant Andy was very attentive, courteous, and professional. He listened to my needs and preferences, answered all my questions, and offered helpful suggestions and solutions designed specifically for my property. I am grateful for the excellent service provided by Infinity Energy Services and would highly recommend them to anyone in need of their services.

Quick quote, best price for air con and installation seamless. Top job all round

Our installation team of Alex, Ross and Jack were friendly, helpful and effficient.

Well managed installation with both the electricians and the roofers being tidy, efficient and polite.

Infinity has carried out various work for me, ASHP service, airconditioning service and most recently, the addition of two new aircon units. From enquiry through to installation & billing, the whole team are friendly, reliable and a pleasure to deal with. I wish more companies had the same ethic as Infinity. I've recommended them to several friends.

Infinity has carried out various work for me, ASHP service, airconditioning service and most recently, the addition of two new aircon units. From enquiry through to installation & billing, the whole team are friendly, reliable and a pleasure to deal with. I wish more companies had the same ethic as Infinity. I've recommended them to several friends.

The explanation by the salesperson of how the system worked was very thorough. The engineer arrived when booked. He was very pleasant and professional - though I wish he had hoovered up the brick dust inside and out. the various 'Pro forma' invoices sent were not always accurate (i.e. refundable deposit omitted) but the final bill was accurate.