10 months ago
Für Ceramix XTR Programm 20 € bezahlt. Auto ist nicht vernünftig sauber rausgekommen. Jeder Menge Flecken. Leider großer Enttäuschung. Weg geschmissene Geld .
Feb 2025. Attendant was lazy and couldnt speak a word of English. Literally couldn't be bothered to do the prewash, sat in his office for teo minutes on his phone, then came out still on his phone talking in his own language on speakerphone, one handed half attempted jet wash and the other hand his mobile phone. Car was still dirty at the end. Awful service. Won't be back. Employ some staff with manners who actually do their job.
15€ Wäsche, Unterbodenwäsche nicht durchgeführt, auf Nachfrage keinen Beleg erhalten - Antwort „kaputt“, Fzg. an mehreren Stellen deutlich verschmutzt (Fotos vorhanden), Fzg. nicht trocken- dadurch Wasserflecken NIE WIEDER!
Recently used this car wash with the Ceramix XTR programme and disappointed that my car did not have the hand pre-wash and upon leaving water beads left all over my car. Poor valve for money. Always used IMO Chelmsford previously, and received good service. Would think twice about using Braintree especially for the price of £19.00.
Jeg har haft en dårlig oplevelse Medarbejderen snakker ikke så godt til mig og jeg plejer at få vasket hele min bil men det vil han ikke service 0 stjerner det var en meget dårlig oplevelse
Berlin, Eiche Immo wasch sehr sehr unfreundliches Personal. Ich Ärger mich jedes Mal jetzt fahr ich nicht mehr hin und möchte alle davor schützen vor so schlechtes Personal
They don’t to the £6.00 wash, said it’s not been working for ages! Then say that before you queue up. In this weather like to wash car more often so wanted the least cost! There are better car washes around here so won’t be back. Didn’t even spray the pre wash on, even though I asked! Not going there again 😡 Just looking round car and it’s still dirty where they haven’t brushed the wheels and skirting & that spray stuff the cars in front got wasn’t used. Was just told it’s OK , feel it’s a rip off 🙁
One of the worst people ever work there they almost never welcome anyone always aggressive not professional at all You pay and you haven’t got wash for what you pay , as a taxi driver we have discount from the company app as soon as as they see Taxi they almost try to swear in you show a bad face that’s all because we have discount and this is not our fault company offer us !!!
Min bil ser næsten værre ud efter vask med pletter og striber over det hele
Unfreundliches Personal wen man nix extra nimmt nie wieder habe es 3 mal erlebt
Imo Næstved - hold da op en næsvis medarbejder der valgte at holde hallen lukket kl 1130 (normalt åben fra kl 0800) uden nogen form for info. Han fandt det heller ikke nødvendigt at holde støvsugningsanlæget åben for abonnements gæster så man i det mindste kunne støvsuge bil. Check venlighed fra medarbejder eller mangel på samme..
Really bad clean this time dirt left pin patches all over the car
Die schlechteste Waschstraßen Kette die es gibt. Von wegen „Die beliebteste Autowäsche der Welt“ eher das Gegenteil. NIE WIEDER IMO !!!
Ein irrer gstörter, der ältere Mitarbeiter, Deutschem Akzent, redete mir mit vehementen Nachdruck immer wieder die 10 euro Wäsche ein, obwohl ich ein anderes Programm haben wollte, nehme lieber < Progr. u. komme dafür öfters, nach einem kurzen Wortwechsel, sehr penetrant und präpotent, wurde mir der 10 euro schein retourgedrückt und er sagte zu mir " ICH SOLLE MICH HIER NIE WIEDER BLICKEN LASSEN USW. " Gesagt getan seht mich natürlich nie mehr wieder und die Referenzen zu Eurem Standort werden auch dementsprechend ausschauen !!! Eine bodenlose Sauerei und Frechheit wie hier mit dem Kunden umgegangen wird; zumal man ja auch nicht abschätzen kann wie der Typ überhaupt tickt ???
These guys always do an amazing job. Today they exceeded my expectations when my daughter took her extremely muddy car to be cleaned inside and out. I've never seen her car look so good. Great service, reasonably priced and very friendly staff.
Love IMO. Get a great deal via a well kno4wn vehicle recovery service. Staff in Torquay are so polite. Car is always immaculryqate after either a car wash or a valet. Good value with the discount too.
Vorsicht die guten Bewertung gab es nur bei den vorherigen Besitzern. Die Waschstraße ist leider nicht mehr fähig zu waschen. Der Wagen hatte Dreck welcher leicht abging vorher wie nach der Wäsche. Sehr rabiate Personen arbeiten dort, haben mich direkt zurückgewiesen.
Einfach unterirdisch. Ich kaufe eine Wäsche in der App, nur um dort später zu hören, dass nichts (!!!) funktioniert, keine EC-Zahlungen, kein Internet und natürlich auch keine Käufe in der App. Auf meine Frage, wie ich denn mein Geld wiederbekäme, nur Schulterzucken. "Hier ist nur Barzahlung möglich, das ist auch schon länger so." Aha, es wird also auch nichts getan, um das abzustellen. Danke, gut zu wissen - nie wieder.
Used triple foam to have the car washed thoroughly. found lot of places where the dirt was not cleaned. I am so glad i did not go for wax because it would have applied the wax on top of the dirt. Contacted the company. So far no response.
Took my car and they jet washed it from a close distance and ended up having water all on my seats and my carpet on the back passenger side definitely not going back there and when told staff he didn’t care and walked away
THE VALETER GUYS ARE REALLY POLITE BUT VERY POORLY TRAINED / FOR THE SECOND TIME THE GUY HELD THE JET WASH LANCE 3 INCHES FROM MY FRONT BUMPER AND BLEW OFF SOME PAINTWORK YET AGAIN / WILL NOT BE USING ANY IMO SITE EVER AGAIN
Based on analysis of 307 reviews rated 1-2 stars for IMO Car Wash
“Very disappointed with IMO Car Wash”
“Bei der Wäsche gehen keine Insektenrückstände oder kleine Vogelkotstipser ab”
“Today I went to get my car washed and valeted”
“His immediate response was dismissive and rude—claiming IMO does not offer discounts and suggesting I “go to a superm...”
“I regret using IMO Car Wash”
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IMO Car Wash is a leading provider of automatic car wash services, operating over 280 locations across the UK and several countries in Europe, including Australia, France, and Germany. The company specializes in drive-through car wash solutions that prioritize quality, speed, and value for money. Customers can easily locate their nearest IMO Car Wash facility through the company's website, which enhances convenience for individuals seeking quick and efficient car cleaning services. The target market for IMO Car Wash includes vehicle owners who require regular maintenance and cleaning for their cars but prefer a fast and automated service. By offering a unique washing system, IMO Car Wash aims to meet the needs of busy consumers looking for reliable and effective car washing options, all while ensuring a hassle-free experience.
IMO Car Wash receives a mixed reception from customers, with a significant number expressing dissatisfaction. While some reviewers praise the friendly staff and the quality of the wash, noting that the service is often "super freundlich" and the car wash itself is effective, many others report disappointing experiences. Common complaints include inadequate cleaning, with cars often leaving the wash still dirty or with visible stains, and issues with outdated equipment that fails to remove tough residues like insect remains. Additionally, customers express frustration over poor service, including a lack of communication about available options and unexpected fees. Overall, while there are positive experiences highlighted, the majority of reviews indicate significant room for improvement in both service quality and customer satisfaction.
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