Unprofessional and lazy courier…
Unprofessional and lazy courier service. Received an order from them today (that was supposed to be due 4 days ago). Had extremely poor communication from them all week. No indication whatsoever. Until this morning when I received a text at 8am saying it would be delivered between 10.46am-12.46am. However, at 9am I went down the stairs of my building to get something from my car and there was my rug, on the ground floor (I am the second floor) next to the entrance and another persons door. They didn’t have the decency to even ring my buzzer or send any communication to let me know it was there. This could have been stolen by anyone. If there was an issue carrying a 7kg rug up two flights of stairs then at least have the manners to let the customer know. Now at midnight I have received an email to say it was delivered at 10pm 😂 Do not trust this company whatsoever. If you are a business looking for a courier steer clear. No reliable procedures being followed, awful customer service and just generally unprofessional and lazy.






