Has been reliable service for a bargain…
Has been reliable service for a bargain price. Ideal for a light user like me.
8 months ago
ID mobile keep in touch but do not barrage you with constant social media updates and offers. No stupid price hikes or add-ons, probably one of the best contracts I’ve had. Maybe they look at each cus... See more
8 months ago
I have no issues with my signal and I have a great price plan. What is there not to like. 👍👍😊
8 months ago
They're difficult to contact. Takes an eternity to get your refer a friend. If I had the time again I'd probably just stick with SMARTY
Has been reliable service for a bargain price. Ideal for a light user like me.
Probably the best I’ve been with. No hassle from the start everything is straight forward no hidden things what u sign up for is what u get. I really recommend ID MOBILE ⭐️⭐️⭐️⭐️⭐️
Less flexible service than a stone
Low coverage most of the time signals are not available and internet doesn’t work properly
Pleased by the free european roaming which made my bill substantially less than it was previously with EE! WiFi calling works well My phone signal in the UK particularly indoors is however inferior to EE
Nasiphe is been very helpful, helped me to find the plan I needed and helped to place the order.
Service agent Khanyisa helped me solve my idmobile phone issue.
Steal money, ID charged me 90£ ,I forgot data mobile on but didn't used the phone on bord of the boat ,
More data at a good price. Free roaming.
The sim card doesn't seem to work. Can't use the phone for calls or anything says 'not registered on network"
Such great value and service Cannot fault the price Best thing I have done was switch to ID
Great value good coverage. Only downside, very slow upload speed
Not such a good coverage ass i thought
Very easy, and great communications between myself and ID.
Great service on any queries and easy useful App to manage my account!
It's nice and cheap but signal isn't very good where I live.
I set up a direct debit and then cancelled it. I reinstated the direct debit within a month of cancelling. This was confirmed by ID mobile approx 6x via autoreply. On my own bank account the direct debit was reinstated but no money has been collected for 4 months. This review is a last resort for them to reinstate my direct debit. I have tried to contact them unsuccessfully and i know from my own experience that my minutes/data will run out in 3 days. I will not be able to make any calls or use data. This is unacceptable. I fully expect they will hold me to the remaining 14 months of my contract.
workes very well overseas roaming. UK coverage a bit patchy
Little data and phone signal in my hometown. Other ID mobile users have said the same. Tried cancelling my @iD_Mobile_UK contract since 3rd June due to zero coverage in my hometown, they keep failing to contact me which has lead me to being 2 days out of the 14 day returns (since delivery). @CPWTweets refuse to help despite only being connected on 27th June. Tried to cancel 6 days after connection and no one will help despite ID mobiles saying they have a 30 days return, but it needs to be done through carphone warehouse. ID mobile want £445 to cancel the contract despite not being able to supply network coverage to me. Both keep passing the buck. Shocking service. ID also said the phone line is too poor they'd call me back but never do. #CustomerServiceFail
Increase coverage
Based on analysis of 146 reviews rated 1-2 stars for iD Mobile
“What went wrong this time you ask”
“Took out a monthly sim contact, sim never arrived, cancelled straight away”
“Been with them a while, poor service in a few areas but overall was OK however, I went to upgrade, clicked upgrade on...”
“What a disgraceful network, My signal drops out four to five times a day and you have to restart your phone to get it...”
“Took out a monthly sim contact, sim never arrived, cancelled straight away”
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iD Mobile is a telecommunications provider based in the UK, offering mobile phone services to a diverse customer base. The company specializes in providing flexible mobile plans that cater to the varying needs of individuals and families. With a focus on competitive pricing and straightforward options, iD Mobile aims to facilitate accessible communication solutions for its customers. The company's services include pay monthly and pay-as-you-go plans, which feature a range of data allowances, call, and text options. iD Mobile also provides a selection of mobile handsets, allowing customers to choose devices that best fit their lifestyle. By delivering reliable connectivity and user-friendly mobile solutions, iD Mobile targets consumers seeking affordable and adaptable telecommunications services in the competitive UK market. For more information, visit their website at www.idmobile.co.uk.
iD Mobile receives a mixed response from its users, with 59% expressing positive sentiments about the service. Many customers appreciate the good service and helpful staff, noting that agents are knowledgeable and patient when addressing issues. Reviewers highlight the affordability and data offerings compared to other providers, making it an attractive option for many. However, significant complaints arise regarding poor signal quality and frequent outages, with numerous users reporting difficulties in making or receiving calls and texts. The customer service experience also garners criticism, with some finding it frustrating and unresponsive. While some consumers enjoy a hassle-free experience, others feel let down by the network's reliability. Overall, iD Mobile has strengths in customer service and pricing, but it struggles with connectivity issues.
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