iD Mobile Reviews

Has been reliable service for a bargain price. Ideal for a light user like me.

Probably the best I’ve been with. No hassle from the start everything is straight forward no hidden things what u sign up for is what u get. I really recommend ID MOBILE ⭐️⭐️⭐️⭐️⭐️

Less flexible service than a stone

Low coverage most of the time signals are not available and internet doesn’t work properly

Pleased by the free european roaming which made my bill substantially less than it was previously with EE! WiFi calling works well My phone signal in the UK particularly indoors is however inferior to EE

Nasiphe is been very helpful, helped me to find the plan I needed and helped to place the order.

Service agent Khanyisa helped me solve my idmobile phone issue.

Steal money, ID charged me 90£ ,I forgot data mobile on but didn't used the phone on bord of the boat ,

More data at a good price. Free roaming.

The sim card doesn't seem to work. Can't use the phone for calls or anything says 'not registered on network"

Such great value and service Cannot fault the price Best thing I have done was switch to ID

Great value good coverage. Only downside, very slow upload speed

Not such a good coverage ass i thought

Very easy, and great communications between myself and ID.

Great service on any queries and easy useful App to manage my account!

It's nice and cheap but signal isn't very good where I live.

I set up a direct debit and then cancelled it. I reinstated the direct debit within a month of cancelling. This was confirmed by ID mobile approx 6x via autoreply. On my own bank account the direct debit was reinstated but no money has been collected for 4 months. This review is a last resort for them to reinstate my direct debit. I have tried to contact them unsuccessfully and i know from my own experience that my minutes/data will run out in 3 days. I will not be able to make any calls or use data. This is unacceptable. I fully expect they will hold me to the remaining 14 months of my contract.

workes very well overseas roaming. UK coverage a bit patchy

Little data and phone signal in my hometown. Other ID mobile users have said the same. Tried cancelling my @iD_Mobile_UK contract since 3rd June due to zero coverage in my hometown, they keep failing to contact me which has lead me to being 2 days out of the 14 day returns (since delivery). @CPWTweets refuse to help despite only being connected on 27th June. Tried to cancel 6 days after connection and no one will help despite ID mobiles saying they have a 30 days return, but it needs to be done through carphone warehouse. ID mobile want £445 to cancel the contract despite not being able to supply network coverage to me. Both keep passing the buck. Shocking service. ID also said the phone line is too poor they'd call me back but never do. #CustomerServiceFail

Increase coverage