Betty
Enjoy phone good tariff thanks to you guys would recommend it good experience for me as old one for ages thanks
8 months ago
ID mobile keep in touch but do not barrage you with constant social media updates and offers. No stupid price hikes or add-ons, probably one of the best contracts I’ve had. Maybe they look at each cus... See more
8 months ago
I have no issues with my signal and I have a great price plan. What is there not to like. 👍👍😊
8 months ago
They're difficult to contact. Takes an eternity to get your refer a friend. If I had the time again I'd probably just stick with SMARTY
Enjoy phone good tariff thanks to you guys would recommend it good experience for me as old one for ages thanks
Sorted everything i asked
Very quick and easy transfer and no problems getting a signal even out of the UK
Value for money
I downloaded an iD Mobile esim at the end of May on a Galaxy S23 and ported my old number via PAC. The whole process went very smoothly and I was kept well informed. Roaming in Spain was then included and not an extra. I'm more than happy with iD Mobile
Order and here next day
Pros: - Easy online set-up of new contract. - on time delivery of SIM card - on time number switch from another provider - great price Cons: - Mobile coverage is weak in some parts of London and other cities I've travelled to
Poor signal in a lot if areas I work and keepz satjng no service.
Very bad phone service, often unable to make or take a phone call. Very disappointed.
As an existing 10 year customer, I'd would not let me increase to an advertised SIM only deal
Switched to very good deal for a new iPhone 16e. Transferring number worked well and no complaints at all. Will recommend.
Great costumer service
Horrendous customer service extremely rude and no help at all. Customer service agent called Nonceba was awful on live chat and after an hour, still didn't answer my question and then ended the chat. Extremely poor customer service.
Better signal than Vodafone.
Quick and easy to sort out very pleased with the service
Being able to talk with someone was just what I needed and everything was resolved quickly
Beats the Big Three competitors hands-down for value - who else offers 100gb MONTHLY data WITH accumulative rollover! AND 30gb monthly roaming as standard! It's a no-brainer!
Does what's advertised.
Good service at a great price, good communication with a simple but effective app to manage your account.
Great value, slightly patchy signal quality
Based on analysis of 146 reviews rated 1-2 stars for iD Mobile
“What went wrong this time you ask”
“Took out a monthly sim contact, sim never arrived, cancelled straight away”
“Been with them a while, poor service in a few areas but overall was OK however, I went to upgrade, clicked upgrade on...”
“What a disgraceful network, My signal drops out four to five times a day and you have to restart your phone to get it...”
“Took out a monthly sim contact, sim never arrived, cancelled straight away”
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iD Mobile is a telecommunications provider based in the UK, offering mobile phone services to a diverse customer base. The company specializes in providing flexible mobile plans that cater to the varying needs of individuals and families. With a focus on competitive pricing and straightforward options, iD Mobile aims to facilitate accessible communication solutions for its customers. The company's services include pay monthly and pay-as-you-go plans, which feature a range of data allowances, call, and text options. iD Mobile also provides a selection of mobile handsets, allowing customers to choose devices that best fit their lifestyle. By delivering reliable connectivity and user-friendly mobile solutions, iD Mobile targets consumers seeking affordable and adaptable telecommunications services in the competitive UK market. For more information, visit their website at www.idmobile.co.uk.
iD Mobile receives a mixed response from its users, with 59% expressing positive sentiments about the service. Many customers appreciate the good service and helpful staff, noting that agents are knowledgeable and patient when addressing issues. Reviewers highlight the affordability and data offerings compared to other providers, making it an attractive option for many. However, significant complaints arise regarding poor signal quality and frequent outages, with numerous users reporting difficulties in making or receiving calls and texts. The customer service experience also garners criticism, with some finding it frustrating and unresponsive. While some consumers enjoy a hassle-free experience, others feel let down by the network's reliability. Overall, iD Mobile has strengths in customer service and pricing, but it struggles with connectivity issues.
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