ID
iD Mobile
View company profile →
I set up a direct debit and then…
I set up a direct debit and then cancelled it. I reinstated the direct debit within a month of cancelling. This was confirmed by ID mobile approx 6x via autoreply. On my own bank account the direct debit was reinstated but no money has been collected for 4 months. This review is a last resort for them to reinstate my direct debit. I have tried to contact them unsuccessfully and i know from my own experience that my minutes/data will run out in 3 days. I will not be able to make any calls or use data. This is unacceptable. I fully expect they will hold me to the remaining 14 months of my contract.