Jo

Jo

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1 out of 5 stars
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Reviews by Jo

ID

iD Mobile

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1 out of 5 stars

Little data and phone signal in my…

Little data and phone signal in my hometown. Other ID mobile users have said the same. Tried cancelling my @iD_Mobile_UK contract since 3rd June due to zero coverage in my hometown, they keep failing to contact me which has lead me to being 2 days out of the 14 day returns (since delivery). @CPWTweets refuse to help despite only being connected on 27th June. Tried to cancel 6 days after connection and no one will help despite ID mobiles saying they have a 30 days return, but it needs to be done through carphone warehouse. ID mobile want £445 to cancel the contract despite not being able to supply network coverage to me. Both keep passing the buck. Shocking service. ID also said the phone line is too poor they'd call me back but never do. #CustomerServiceFail