iD Mobile Reviews

Brilliant, always keeps me informed of any changes 👍

Can't get a damn signal most the time , will have to go back to EE

Poor reception in central North Lanarkshire

Got good advise and help at Currys. Great deal

Great service

Totally simple and faultless change from phone contract to sim only contract with similiar features for one third of the price.

No problems at all. Affordable for me. Thank you

Releable service, at a great price

I have been with ID for a few months. I have a pay monthly contract that is suiting me well. It is much cheaper than my last provider, BT. I am thinking of upgrading so I can stream more on catch-up tv. I have no complaints so far, so I carnt comment on customer service. I'm not a big user. My experience so far has been very good. I hope it continues. Thank you ID

Not heard of ID mobile prior to looking for a new contract and have only ever used those most well known networks. Great phone contract deal with free gifts and unbeatable monthly cost. Wanted to change colour of phone after ordered and advisor was fab and completed request. No problems with signal, easy to navigate app. Overall great experience.

In all my time with ID Mobile ive not had any outage, need to call customer service etc, ive had consistent signal, txting, email, video etc all excellent and I have been extremely happy with all service provided. ID online account very informative and helpful. Will continue with ID for the foreseeable future, recommended supplier of service.

👌👍........

Everything is very good except signal coverage which is poor in my area

The representative I saw was fine, he did everything he could to help me. With less than a month to go on my existing (ID Mobile) phone contract, I called in Curry's to order a new Apple iPhone from ID Mobile. When the rep brought up the ordering app, it stated that I could only order a new phone on the day before the old contract ended. Therefore I won't know the contract cost until then and, as ID Mobile probably won't be carrying the phone in stock, I won't get it in time. Needless to say, I am now looking elsewhere for a phone contract. What a stupid policy! Note that I didn't wish to end the old contract early, I just wanted to ensure continuation with the new contract with perhaps the phone being delivered the day before the new contract.

Reliable everything whent smoothley

Great service, with no hidden extras on your bill.

Easy to use web site, helpful information on set up. Great app.

Not always a great signal

Started off great, easy switch and no issues with signal. However for the last few weeks there has been issues with signal at home. Unable to make or receive calls and when I am able to there is no sound. Checked website and there are no issues apparently and should be getting both 4g & 5g service, however myself and my partner have the same problem, even a takeaway delivery driver on the 3 network commented about the poor signal recently

Cheap and reliable phone provider. Good website. Plenty of options. Not 5-star, because like a lot of providers, you cant contact them directly.