iD Mobile Reviews

Signal weak in area despite checking signal map before purchasing. Calls not coming through on multiple occasions

Very helpful, friendly and informative. I got a good deal when my mobile phone was due for an upgrade. I have used id mobile previously. They have always been patient and found tge best deal for me.

Well it was one of the longest mont/ and a half. Loosing connection all the time! I had many diff providers, I’d mobile was the worst one. Sorry nothing positive from me.

Good reception, good speed internet

Is very good price.

Managed to use my phone abroad well. Thanks.

What a great experience I have had so far with iD Mobile from start of order to getting up and running was easier than I thought I ordered my phone on a date that suited and my number to transfer giving enough time for all to be ready and brilliant received my phone switched it on transfered all from my old phone then received a text to say my number has transfered over and I was ready to go what more could you ask for. Now as with all networks as I travel around a lot I have noticed similar poor signal areas as my previous network so no big issue there I'm used to it. But I my own house area I am receiving quicker data than my wired Internet to my house the 5g is fast I suppose I should as the mast is 100yrd away but wow really quick and with ordering a mobile that can handle the speed is great. No complaints at all

Ease of transfer. Good value for money

Since I have been with ID Mobile I haven't had any major issues with the company and when I did it was sorted out easily.

Wouldn’t bother at all!! My partner Went to the beach for the day and was charged £10 for roaming fees as they thought I had left the country or travelled on a boat!! Tried to contact ID Mobile on the live chat and she was giving a load of copy and paste about travelling, after explaining she never left the shore and never even went in the sea, she then got ignored and not received any sort of response. Joke of a network provider and appalling customer service!

Poor connection, slow when it does connect. Far cry from Vodafone but at a 1/4 of the price

Callum was very helpful and explained everything in detail, giving us the best deals as a family. It was efficient and an overall good service. Thank you.

Im with id mobile no problems, my son joined transferred his number over and has no service, i tried the live chat (because ID mobile are too cheap to get phone lines) and no one can help him because he isn’t registered HOW IS HE SUPPOSED TO GET HELP

Coverage is usually very consistent wherever I am and problems are dealt with easily. I havent had any issues since sugning up with iD mobile.

It was very easy to change to a sim only contract

Quick & easy service. Mogammad Yaaseen was very helpful with any questions I asked.

ID Mobile us easy on your bank balance, great value, swift delivery great service

I tried to contact customer services using the web chat on the ID website but the person took about 5 minutes between each message and still didn't give me the information I wanted after 40 minutes. I contacted ID via Facebook messenger and spoken to someone called Kieran who helped me resolve my issue within 5 minutes!

1. I still have not got my joining bonus. Although I do get a daily email about something I’m not interested in. 2. The coverage is poor. I. Used to be with giffgaff and there network was so much better

Why are my texts messages going green and not sending!