We've been using Honeywell's building management services for our office complex and they've been outstanding. Their maintenance team is proactive and the system rarely has any downtime. Worth every p... See more
Installation crew arrived on time and completed everything in the estimated timeframe. They were courteous and cleaned up after themselves. System has been working perfectly for six months now.
We use Honeywell for our small office building and they've been dependable. Response time for service calls is usually within 24 hours. The online portal for managing our account could use some improv... See more
The actual products work great once everything is configured properly, but the initial setup process was more complicated than expected. Had to call support twice to get everything working correctly.... See more
We've been using Honeywell's building management services for our office complex and they've been outstanding. Their maintenance team is proactive and the system rarely has any downtime. Worth every penny for the reliability alone.
Installation crew arrived on time and completed everything in the estimated timeframe. They were courteous and cleaned up after themselves. System has been working perfectly for six months now.
We use Honeywell for our small office building and they've been dependable. Response time for service calls is usually within 24 hours. The online portal for managing our account could use some improvements but overall satisfied with the service quality.
The actual products work great once everything is configured properly, but the initial setup process was more complicated than expected. Had to call support twice to get everything working correctly. Once running though, no complaints about performance.
The products themselves are fine, but getting help when you need it is frustrating. Spent over an hour on hold last week for what should have been a simple question. The service works but the support experience leaves much to be desired.
The Honeywell system has transformed how we manage our home. Installation was straightforward and the app interface is intuitive. Temperature control is precise and the scheduling features work flawlessly. Only minor complaint is that customer support can be slow to respond during peak times.
Does what it's supposed to do without any major issues. The interface feels a bit dated compared to newer competitors, and some features that should be standard cost extra. Still, it's reliable which counts for something.
Been using their services for over a year now and very satisfied with the reliability. The technician who came for installation was professional and explained everything clearly. The monthly monitoring fee is reasonable for the peace of mind it provides.
Honestly wasn't sure what to expect but Honeywell delivered. The integration with our existing security system was seamless and their technician was very knowledgeable. Pricing was competitive and no hidden fees.
Noticed a significant reduction in our energy bills after switching to Honeywell's smart thermostat service. The learning algorithms really do adapt to our schedule effectively.
The hardware is top-notch but the mobile app is clunky and crashes occasionally. When it works, everything functions as advertised. Really hope they update the software soon because the potential is there.
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Honeywell Home is a division of Honeywell that focuses on residential automation and security solutions. The company offers smart home products including thermostats, security systems, air quality monitors, and connected home devices. Their services typically include installation, monitoring, and technical support for residential customers seeking to automate and secure their homes.
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Reviewers generally express satisfaction with Honeywell's services, highlighting the professional installation team and the effectiveness of their systems. Many customers appreciate the seamless integration with existing setups and the significant energy savings achieved through their smart thermostat service. However, there are notable complaints regarding customer service, with some consumers experiencing frustration due to long wait times for support. The mobile app also receives criticism for being clunky and prone to crashes, indicating a need for improvement. While the products perform well once set up, the initial configuration can be complicated, leading to mixed experiences. Overall, Honeywell is recognized for its reliable service and quality products, but there are areas for enhancement, particularly in customer support.