Heymondo Travel Insurance

4.131 out of 5 stars
4.1
Great1,000 reviews

TrustScore

4.1
4.131 out of 5 stars
Great
5 out of 5 stars
702
4 out of 5 stars
81
3 out of 5 stars
28
2 out of 5 stars
24
1 out of 5 stars
165
1,000 reviews in total

Review summary

Heymondo Travel Insurance receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

The costumer service advisor (Diana)…

The costumer service advisor (Diana) gave me very misleading information which made me buy the wrong policy. Also, duri...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I purchased travel insurance with Heymondo for a trip to China.

I purchased travel insurance with Heymondo, and after some time I realized I hadn't covered the stopover in Thailand on ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

assicurazione Heymondo

Ottima agenzia,personale molto preparato,serio e molto disponibile,un ringraziamento particolare a Debora che ha preso i...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Cheapest quote by far with more benefits!

Easy to use website. All information laid out simply and main benefits listed clearly. Cheapest quote by far with more b...Read more

0
0
🔥 High engagement

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Cheryl
Cheryl
1 reviews
over 1 year ago
5 out of 5 stars

Site Ease

It was an easy to follow website. I liked getting a fast quote and the one I purchased seems to have everything I thought was important. I hope to not have to use it but it's worth my piece of mind.

Helpful?
Marco
Marco
1 reviews
over 1 year ago
5 out of 5 stars

Ho dovuto annullare un viaggio perchè mia figlia stava male

Ho dovuto annullare un viaggio perchè mia figlia si è ammalata e devo dire che sono stati gentili, disponibili e veloci. Mi rivolgerò sicuramente a loro per altri viaggi.

Helpful?
maria
maria
1 reviews
over 1 year ago
4 out of 5 stars

My charge has been duplicated and i…

My charge has been duplicated and i had 2 policy numbers, but they fixed ir immediately and cancelled one of the payments. Very fast response.

Helpful?
Ile
Ile
1 reviews
over 1 year ago
5 out of 5 stars

Servizio clienti molto veloce

Il servizio clienti è molto veloce, cortese e disponibile. Stipulare la polizza assicurativa è facile e veloce.

Helpful?
customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

I appreciate how this company gave me…

I appreciate how this company gave me an instant quote instead of having a sales person call me and didn't spam me with several emails trying to get me to purchase.

Helpful?
David
David
1 reviews
over 1 year ago
5 out of 5 stars

Simple easy to follow instructions

Simple easy to follow instructions. Only took a few minutes

Helpful?
customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

Purchase

No problems. Easy job. Perfect

Helpful?
over 1 year ago
1 out of 5 stars

Inaccettabile!!!Ad un mese dal primo contatto non arriva la mail per procedere con l'apertura del sinistro

Per un gravissimo problema di salute, 2 giorni prima della partenza ho dovuto annullare il mio viaggio per l'Oman. Sto contattando il call center di Heymondo, ergo assocurazioni, dal 23 aprile 2024. Ad oggi ( 21 maggio 2024) dopo circa 3 mail e una decina di chiamate, il sinistro non è ancora stato aperto poichè l'assicurazione non mi ha ancora inviato la mail per presentare la documentazione necessaria ad iniziare tutta la procedura. Una vera vergogna. I call center continuano a dirmi che impostano la richiesta su urgente e che hanno problemi di server. Tutte scuse. Possibile che sia passato un mese e ad oggi non ho ancora ricevuto la vostra mail? Sicuramente non mi rivolgerò mai più a questa assicurazione. Vi do un consiglio: rivolgetevi ad assicurazioni più serie.

Helpful?
Mathias
Mathias
1 reviews
over 1 year ago
5 out of 5 stars

Easy

Easy, for now

Helpful?
Stefano
Stefano
1 reviews
over 1 year ago
5 out of 5 stars

All very simple and clear

All very simple and clear for insurance membership. I hope I don't need them on my journey

Helpful?
Ana R
Ana R
1 reviews
over 1 year ago
4 out of 5 stars

Very easy

Very easy To undeand and to choose

Helpful?
Rous
Rous
1 reviews
over 1 year ago
5 out of 5 stars

SIN DUDAS, ESTA COMPAÑIA ES MARAVILLOSA

Antes de nada está compañía es recomendable al 100% no tengáis ninguna duda en contratarla. Desde el minuto 1 estuvimos encantados tanto con la facilidad para la contratación como de la atención al cliente y las facilidades que está compañía ye da. 24 horas antes de nuestro vuelo,mi marido tuvo un accidente y tuvimos que cancelar el viaje. Escribimos para hacer la rescision de la cancelación del seguro puesto que ya no íbamos hacer uso de el y al momento nos lo cancelaron sin ningún problema y con una amabilidad increíble. Sólo tenemos palabras de agradecimiento hacia esta compañía después de hacernos fácil lo que creíamos que no lo iba a ser. Sin duda será la compañía aseguradora del resto de viajes que hagamos. Mil gracias de corazón por todo!!

Helpful?
customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

Simple and easy-to-understand process!

Simple and easy-to-understand process!

Helpful?
Adrian Nicola
Adrian Nicola
1 reviews
over 1 year ago
5 out of 5 stars

Just Perfect

Simple, Intuitive, and Just wow.

Helpful?
over 1 year ago
1 out of 5 stars

C’est une véritable catastrophe!

C’est une véritable catastrophe!! Il m’ont soit disant prit un rendez vous avec un spécialiste dans une cliniques J’arrive à la clinique il n’y avait rien. Aucun rendez vous. Ensuite plus de 2h d’attente pour envoyer la prise en charge à l’hôpital. Le clomble, la prise en charge prend juste en charge une consultation alors que je leur avait bien demandé d’envoyé une je prise en charge pour médecin specialisé et qu’ils m’avaient dit oui oui au téléphone. Encore 2heure à attendre pour recevoir une autre prise en charge. C’est un vrai cirque En dirait qu’il font tout pour vous décourage de vous soigner.

Helpful?
Liv
Liv
1 reviews
over 1 year ago
1 out of 5 stars

they never replied after requesting…

they never replied after requesting help as I had a flight cancellation

Helpful?
Alex
Alex
1 reviews
over 1 year ago
5 out of 5 stars

Really easy process

Really easy process

Helpful?
customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

Very good experience till now…

Very good experience till know expedite and trustworthy as people recommended to me.

Helpful?
IVAN
IVAN
1 reviews
over 1 year ago
5 out of 5 stars

EXCELENTE SERVICIO

Estando de viaje en Dubai mi hija se puso enferma, contactamos y por correo electrónico nos dieron varias opciones de hospitales donde poder acudir, eligiendo el que quisimos. Al llegar el hospital ya tenía la documentación y fuimos atendidos sin problemas, la niña quedo ingresada en hospital 3 días, el trato maravilloso en el hospital y no tuvimos que pagar absoluitamente nada. RECOMENDADO CIEN POR CIEN ESTE SEGURO, TODO FACILIDADES.

Helpful?
over 1 year ago
5 out of 5 stars

Smooth and simple.

Smooth and simple process to buy insurance.

Helpful?

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