Site Ease
It was an easy to follow website. I liked getting a fast quote and the one I purchased seems to have everything I thought was important. I hope to not have to use it but it's worth my piece of mind.
Heymondo Travel Insurance receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
The costumer service advisor (Diana) gave me very misleading information which made me buy the wrong policy. Also, duri...Read more
I purchased travel insurance with Heymondo, and after some time I realized I hadn't covered the stopover in Thailand on ...Read more
Ottima agenzia,personale molto preparato,serio e molto disponibile,un ringraziamento particolare a Debora che ha preso i...Read more
It was an easy to follow website. I liked getting a fast quote and the one I purchased seems to have everything I thought was important. I hope to not have to use it but it's worth my piece of mind.
Ho dovuto annullare un viaggio perchè mia figlia si è ammalata e devo dire che sono stati gentili, disponibili e veloci. Mi rivolgerò sicuramente a loro per altri viaggi.
My charge has been duplicated and i had 2 policy numbers, but they fixed ir immediately and cancelled one of the payments. Very fast response.
Il servizio clienti è molto veloce, cortese e disponibile. Stipulare la polizza assicurativa è facile e veloce.
I appreciate how this company gave me an instant quote instead of having a sales person call me and didn't spam me with several emails trying to get me to purchase.
Simple easy to follow instructions. Only took a few minutes
No problems. Easy job. Perfect
Per un gravissimo problema di salute, 2 giorni prima della partenza ho dovuto annullare il mio viaggio per l'Oman. Sto contattando il call center di Heymondo, ergo assocurazioni, dal 23 aprile 2024. Ad oggi ( 21 maggio 2024) dopo circa 3 mail e una decina di chiamate, il sinistro non è ancora stato aperto poichè l'assicurazione non mi ha ancora inviato la mail per presentare la documentazione necessaria ad iniziare tutta la procedura. Una vera vergogna. I call center continuano a dirmi che impostano la richiesta su urgente e che hanno problemi di server. Tutte scuse. Possibile che sia passato un mese e ad oggi non ho ancora ricevuto la vostra mail? Sicuramente non mi rivolgerò mai più a questa assicurazione. Vi do un consiglio: rivolgetevi ad assicurazioni più serie.
Easy, for now
All very simple and clear for insurance membership. I hope I don't need them on my journey
Very easy To undeand and to choose
Antes de nada está compañía es recomendable al 100% no tengáis ninguna duda en contratarla. Desde el minuto 1 estuvimos encantados tanto con la facilidad para la contratación como de la atención al cliente y las facilidades que está compañía ye da. 24 horas antes de nuestro vuelo,mi marido tuvo un accidente y tuvimos que cancelar el viaje. Escribimos para hacer la rescision de la cancelación del seguro puesto que ya no íbamos hacer uso de el y al momento nos lo cancelaron sin ningún problema y con una amabilidad increíble. Sólo tenemos palabras de agradecimiento hacia esta compañía después de hacernos fácil lo que creíamos que no lo iba a ser. Sin duda será la compañía aseguradora del resto de viajes que hagamos. Mil gracias de corazón por todo!!
Simple and easy-to-understand process!
Simple, Intuitive, and Just wow.
C’est une véritable catastrophe!! Il m’ont soit disant prit un rendez vous avec un spécialiste dans une cliniques J’arrive à la clinique il n’y avait rien. Aucun rendez vous. Ensuite plus de 2h d’attente pour envoyer la prise en charge à l’hôpital. Le clomble, la prise en charge prend juste en charge une consultation alors que je leur avait bien demandé d’envoyé une je prise en charge pour médecin specialisé et qu’ils m’avaient dit oui oui au téléphone. Encore 2heure à attendre pour recevoir une autre prise en charge. C’est un vrai cirque En dirait qu’il font tout pour vous décourage de vous soigner.
they never replied after requesting help as I had a flight cancellation
Really easy process
Very good experience till know expedite and trustworthy as people recommended to me.
Estando de viaje en Dubai mi hija se puso enferma, contactamos y por correo electrónico nos dieron varias opciones de hospitales donde poder acudir, eligiendo el que quisimos. Al llegar el hospital ya tenía la documentación y fuimos atendidos sin problemas, la niña quedo ingresada en hospital 3 días, el trato maravilloso en el hospital y no tuvimos que pagar absoluitamente nada. RECOMENDADO CIEN POR CIEN ESTE SEGURO, TODO FACILIDADES.
Smooth and simple process to buy insurance.
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