Hertz Reviews

In and out in 10 minutes. Perfect for business travel when you're in a hurry.

The car was fine and served its purpose, but the return process was confusing. Had to wait around for someone to inspect the vehicle and there wasn't clear signage about where to go. Could use better organization at this location.

Decent rental experience overall. The car was clean and ran well during my week-long business trip. The only issue was that some of the technology in the car wasn't working properly, but it didn't affect the driving experience significantly.

Picked up a rental car for a business trip and the process was smooth. The staff was professional and the car was clean and ready to go. Only minor complaint is the wait time was a bit longer than expected during peak hours.

Rented a mid-size sedan for client meetings and was pleasantly surprised by how new and well-equipped it was. GPS worked perfectly, car was spotless inside and out. The pickup process was efficient even during busy Monday morning rush.

The downtown location is perfect for business travelers. Easy to get to from the hotel and reasonable rates for short-term rentals.

Reserved an economy car but they didn't have one available, so I was 'upgraded' to a larger vehicle at the same price. While nice in theory, I specifically wanted a smaller car for city driving. The staff wasn't very apologetic about the mix-up either.

Initially had a problem with my reservation being cancelled without notice, but the manager at the location went out of their way to find me a suitable replacement vehicle. They even upgraded me at no charge for the inconvenience. This kind of service keeps customers loyal.

I've been using Hertz through my company's corporate account for years. The President's Circle benefits make the experience much smoother - skip the lines, choose your own car, and faster returns. The cars are consistently clean and well-maintained.

Had an issue with my reservation and the customer service team resolved it quickly over the phone. The representative was knowledgeable and went above and beyond to help. This is why I stick with Hertz for corporate rentals.

Used Hertz for multiple business trips this year. Cars are always well-maintained and the pickup process is efficient. However, their rates are definitely on the higher side compared to competitors. The premium you pay is worth it for the reliability though.

Nothing spectacular but nothing terrible either. Got the car I reserved, it was clean enough, and returned it without issues. For basic transportation needs, it does the job. The staff could be more friendly though - felt very transactional.