Help Medical Supplies Reviews

My great purchasing experience with Help Medical has been with Nick Grinberg. From the first phone call and texts I’ve been perfectly happy with the company and especially Nick. His friendly attitude and professionalism regarding CPAP supplies has surpassed other suppliers that I’ve tried. I wished I could do more for Nick, like give him a raise, of which he surely deserves. Thanks again Nick and Help Medical. Melvin Mason

Eric is THE BOSS when if comes to CPAP & CPAP supplies!

Amazing!!!! Eric was a savior. He got me a new CPAP when I was on vacation in NYC and my machine broke. Fantastic customer service and very fast service.

Eric is Pleasure to work with. Very accommodating

Eric Jackson was very helpful and patient. He explained xplained in detail how to use my CPAP and the associated app. And was willing to answer whatever questions I had.

Eric was Very helpful and personable , helped me get the medical supply that I needed right away!

Awesome service, great attention to detail, really “gets” that sleep struggle!

I bought a refurbished oxygen concentrator, the machine was broken. They returned none of my emails. They also didn’t request a prescription which I thought was strange. I will have to file with my bank to get my money back.

Yesterday, I called Help Medical Supplies to discuss the rental of an oxygen concentrator and spoke to Nick Grinberg. I was unfamiliar with all aspects of the medical apparatus as well as the rental process. Nick patiently walked me through the entire process and patiently listened to my myriad questions. He did not pressure me to immediately close the deal when I told him I did not want to rent that day because I wanted to perform my due diligence on the product and Help Medical Supplies. My research showed that both had excellent reviews. Today, I called Nick back. He remembered my name and that we had talked the day before. Nick made the rental booking very easy for me. He was both friendly and professional. I believe Help Medical Supplies and Nick Grinberg both deserve a 5 star rating. Robert

Jeanette was such a help and walked me thru the process. My unit was sent out the same day, yesterday, and should be here very soon. Thanks so much. Janet

Eric was more than helpful with the selection and purchase of my new concentrator. He tried his hardest to send it as quickly as possible. Not only was the price the best, but also was the service. I look forward to any other needed purchases in the future! Thank You Karen

Easy to work with! Shipped out same day! Thanks Eric and team!

Eric was very patient and kind even when we don’t speak english very good he help us a lot.

Very quick delivery and the ResMed Airsense 10 works well. Just 4 stars, because the unit did not ship with a power cord, and I did not receive the unit that I thought I was ordering. Confusing number of options for Resmed 10's, and I ordered the wrong model. Be careful to read the descriptions, and I think they should provide more info on their website to highlight differences. A comparison table would be nice. The "card to cloud" model I received has no cellular connectivity and it does not communicate with the Resmed App. You have to bring or send the sd card to your provider for them to review your sleep data. I did not realize this until after I had opened the box and hooked up the equipment.

ordered cpap mask - received, used briefly, and found it to be defective. However, they say once package opened, can't get your money back. DO NOT BUY FROM THIS COMPANY. They will take your money & offer no recourse to faulty equipment.

Eric and Help Medical Supplies were incredibly helpful when I needed a replacement part for a CPAP for a visiting relative. Eric responded to my request immediately and they had the tube that I needed. I was able to pick it up within an hour. Eric was great, and available to call in case we had any questions. Great location in the city for easy pick up, and a really good price.

Eric was very helpful and friendly!

Superior service and fast shipping. Excellent price for the ResMed AirCurve 10. In fact, we paid significantly less out of pocket than we did when we bought the original one 8 years prior through our insurance.

OMG...this is the best company ever. The products are affordable. ERIC Jackson is the best. Very professional and knowledgeable. He helped me make the best selection for my mother. If you need emergency CPAP accessories, this is the right place to come. Thank you Eric.

Very knowledgeable and helpful