Always goes rhat extra mile to help…
Always goes rhat extra mile to help Georgia was brilliant yesterday booking our hol Kirkby hays travel briliant

9 months ago
The manager and staff are always very helpful and very friendly and polite
9 months ago
Jess in the Amesbury branch is brilliant she knows her stuff, 4 holiday booked for 2025 and 2026
9 months ago
Was in Hays Doxford Park branch a couple of days ago checking car park prices for my holidays next month and asked LEAH if EasyJet flights were on sale for Zurich in August next year as I had had been... See more
9 months ago
Everything was smooth and quick, Carol was very helpful giving me several options.
Always goes rhat extra mile to help Georgia was brilliant yesterday booking our hol Kirkby hays travel briliant
Susan was very approachable and managed to find exactly what we were looking for again
Very helpful young lady,patient and explained every step of the process.
All of the staff in the Ilkeston Branch were friendly and very knowledgeable on all destinations we enquired about
Gemma at the Aldridge branch is excellent no hard sell, polite, friendly and knowledgeable I have booked numerous holidays with her. She always comes up with exactly what I am looking for and when I have taken in a holiday seen online she is happy to see what she can do on price and make suggestions.
Brilliant staff very helpful go the extra mile to find you a good holiday
Great service as always from the team
Rosie sorted out a great cruise deal for us at an affordable price excellent service with a smile
Excellent service. Very helpful staff, happy to help with all my requirements and we are excited to have booked a dream holiday to the Maldives. Thank you
Staff are always friendly and helpful. Wouldnt use another agent.
Total professional job done by Kirsty Wilson as standard
I excellent staff knowledgeable and sort any problems
Sona was very very helpful explaining everything when booking our holidays. We were not rushed she took time with us. Would definitely book with her again.
Our overall experience was very good everything was explained to us in detail Jayne was very helpful and really did her best to find us the holiday we wanted and we came away very satisfied.
Excellent service from start to finish. Thank you 😊
Brilliant as always
Great staff , friendly and peaceful place to book a holiday.
Carla is amazing so friendly she beat the cost of multiple holiday companies got the exact hotel and location I needed at comfortable prices she couldn’t have done anymore for our group. She was frequent with her messages and very thorough will be using her when booking all future holidays from now on bravo!
for helen she is the best thanks for everthing
Good service very helpful person. They always know what they are doing, thanks.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Hays Travel is the UK's largest independent travel agent, providing a wide range of holiday options tailored to meet diverse customer needs. The company operates nearly 500 high street branches, along with offering services through personal travel consultants and an online platform. Hays Travel specializes in various travel experiences, including family-friendly beach holidays, solo adventures, and bespoke cruise packages, ensuring that each trip is customized to the preferences of its clients. Targeting travelers seeking convenience and personalized service, Hays Travel offers flexible payment options such as no deposit plans and monthly direct debit payments. Their commitment to providing value and choice makes them a suitable option for holidaymakers planning trips for 2026 and 2027. With a focus on creating unforgettable travel experiences, Hays Travel caters to a broad audience looking for comprehensive travel solutions.
Hays Travel receives overwhelmingly positive feedback from customers, with many praising the helpfulness and friendliness of the staff. Reviewers consistently highlight the excellent service provided by agents like Jess, Laura, and Mariam, who go above and beyond to find the best holiday options and deals. The booking process is described as smooth and efficient, with many customers appreciating the personalized attention they receive. However, a few reviews mention issues with hotel quality, indicating that some customers encountered poor hotel experiences during their travels. Despite these isolated complaints, the overall sentiment remains highly favorable, showcasing Hays Travel as a reliable choice for holiday planning.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.