Claire made the booking smooth answered…
Claire made the booking smooth answered all My questions and nothing was to much bother for her . Holiday all booked within minutes

9 months ago
The manager and staff are always very helpful and very friendly and polite
9 months ago
Jess in the Amesbury branch is brilliant she knows her stuff, 4 holiday booked for 2025 and 2026
9 months ago
Was in Hays Doxford Park branch a couple of days ago checking car park prices for my holidays next month and asked LEAH if EasyJet flights were on sale for Zurich in August next year as I had had been... See more
9 months ago
Everything was smooth and quick, Carol was very helpful giving me several options.
Claire made the booking smooth answered all My questions and nothing was to much bother for her . Holiday all booked within minutes
Emily, the Travel Consultant was extremely friendly, welcoming, professional and efficient. She answered our many questions patiently. It is great that we still have a travel agents on our high street. It inspires confidence in customers when booking their well earned holidays.
Very helpful advice, not rushed to make decisions, happy to chat after completing booking.
Very helpful, Izzy was perfect answering everything we asked. Thankyou Izzy.
Pontefract branch,pleasant and lovely ladies,I dealt with helen thankyou for your help in finding me a nice holiday to look forward to
Very friendly, helpful staff .thank you hays travel gosport
friendly staff
Has provided us with the perfect holiday for next year that we're all looking forward to. Very patient and met all our needs with a discount on top. Thank you very much, will definitely book again 😊
Joanne always listens to what we want and comes up with the perfect holiday
Excellent service and helpful advice
Very friendly staff and very helpful
Had been dealing with Jenna over the past week, she was great and worked with me to get a date that suited- even though I was terrible at replying to my emails! Really looking forward to the trip now.
Friendly efficient in booking my holiday from the hotel that I requested down to the airport car park, all sorted within 30 minutes
Laura was very helpful and polite and very understanding and did all the work of booking when I wasn't so confident to do it myself having not been abroad for a long while. Nothing was a problem.
I normally booked my holidays online, I was given a Hays holiday voucher, but couldnt find a suitable holiday on my own. Decided to use the online facility, Sue Lennox, and having read the great reviews, felt comfortable using this service
Geopgie the assista.t is so helpfull We always ask for her
As usual Bethany helped to organise our holidays efficiently and professionally. The staff in Catterick Garrison are always friendly and only too happy to help.
I went with 2 countries in mind & a budget, the staff were very helpful & I left booking the perfect holiday. Thank you.
Molly was really efficient and managed to get the holiday we wanted at the price we wanted. Spot on.
Very professional,quick,friendly. I will come back
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Hays Travel is the UK's largest independent travel agent, providing a wide range of holiday options tailored to meet diverse customer needs. The company operates nearly 500 high street branches, along with offering services through personal travel consultants and an online platform. Hays Travel specializes in various travel experiences, including family-friendly beach holidays, solo adventures, and bespoke cruise packages, ensuring that each trip is customized to the preferences of its clients. Targeting travelers seeking convenience and personalized service, Hays Travel offers flexible payment options such as no deposit plans and monthly direct debit payments. Their commitment to providing value and choice makes them a suitable option for holidaymakers planning trips for 2026 and 2027. With a focus on creating unforgettable travel experiences, Hays Travel caters to a broad audience looking for comprehensive travel solutions.
Hays Travel receives overwhelmingly positive feedback from customers, with many praising the helpfulness and friendliness of the staff. Reviewers consistently highlight the excellent service provided by agents like Jess, Laura, and Mariam, who go above and beyond to find the best holiday options and deals. The booking process is described as smooth and efficient, with many customers appreciating the personalized attention they receive. However, a few reviews mention issues with hotel quality, indicating that some customers encountered poor hotel experiences during their travels. Despite these isolated complaints, the overall sentiment remains highly favorable, showcasing Hays Travel as a reliable choice for holiday planning.
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