Hays Travel Reviews

The agent made my experience easy and stress free - from helping us choose our perfect hotel to managing multiple family bookings and various needs. She was friendly, patient and efficient It’s been an A Star booking experience

Excellent service and very helpful

The young lady that delt with my next year holiday was very helpful, and very professional at her job. 🙂 As for Hays Travel it's time l changed, from an another company wiched I have always used, so Hays Travel was my next choice for holidays fingers crossed I've made the right choice.

Made very welcome instore. Had been in previous to get a rough idea of prices, hotels etc. Was given a few options to go home and look over. On return to store my name was remembered and the staff where very helpful and friendly. I will recommend Hays Travel to anyone and will definately use them to book future holidays 5*.

The booking process and communication was excellent. Chloe made the experience seamless and enjoyable! I will definitely use you again.

Bobbi, is great.. she listened to my requests and is able to get what I’d like in a holiday. Happy to keep using HAYS travel Wallsend.

As per usual the service was first class booked for next Easter and summer no problem at all

Emma was so helpful and friendly. Had a lovely experience booking our cruise. Thank you 😊

My experience with Hays Travel was very good. The young lady I spoke to was very helpful and very pleasant to speak to

Thank you Natalie, for your expertise in guiding us on our bespoke dream cruise of Asia. You are amazing. We couldn’t have been better looked after.

Laura was so helpful second time she's booked us a holiday first class

Never felt any time pressure as she conducted a lot of research for us

Dennis was very patient and helpful, she was able to provide us with exactly what we asked for

Very helpful matched the prices polite and did all that they could to give us a good holiday.

I went into hays travel agents in wallsend,I was only in there to get an idea of where I wanted to go to,I came out fully booked and happy, the agent that helped me was polite, friendly,and very patient she went out of her way to make sure I was happy with the holiday was what and where I wanted to go to

Very easy to deal with and a quick turnaround

I found it very easy to buy my ticket. Laura at the Blue Boar Norwich branch was great. She communicated all the information I needed very clearly and was very helpful.

Excellent service as per usual.

Lady who helped us was very polite and helpful booking our holiday. Me & daughter knew what we wanted & she was able to help & book for mine & daughters joint 50th & 13th birthday celebrations for Februay 2026. Our 1st mother & daughter holiday just the 2 of us. Cant wait 💞