I always book my long journeys through…
I always book my long journeys through Hays as staff are always helpful especially as I travel alone couldn't wish for better service

9 months ago
The manager and staff are always very helpful and very friendly and polite
9 months ago
Jess in the Amesbury branch is brilliant she knows her stuff, 4 holiday booked for 2025 and 2026
9 months ago
Was in Hays Doxford Park branch a couple of days ago checking car park prices for my holidays next month and asked LEAH if EasyJet flights were on sale for Zurich in August next year as I had had been... See more
9 months ago
Everything was smooth and quick, Carol was very helpful giving me several options.
I always book my long journeys through Hays as staff are always helpful especially as I travel alone couldn't wish for better service
Saw an advert for a cruise with discounts offered, contacted Hayes Travel at Alesham to see if they could match price or offer something similar. They not only matched it but catered for my travel needs (I'm a returning customer with specific needs). Once again, great service.
Good service from Joe he was very helpful
Excellent, friendly service.
Great service ,Tracey at brentwood branch was so so helpful and whent above and beyond to find the perfect package for us , definitely recommend 100%
excellent service
Really was straight forward. Told the travel agent (Billy) what we were looking for and he found me a good package holiday deal. Very professional and very polite. 😊will definitely be using them again.
The travel agent Joanna was extremely helpful, engaging and efficient. I acquired a very reasonably priced holiday in approximately 35 minutes. Very pleased.
as per normal we went our go to, Netty, and as per normal she was a complete star
Always a pleasure booking with joanne, fast communication and attends to our needs ,great service
A lovely service. Assistant very knowledgable and cooperative. Shop not full. She found us precisely what we were looking for at a reasonable price.
Mia was incredibly helpful and informative. We booked a Christmas market holiday to Latvia. I have used Mia before and I will definitely be going to her again. Thank you Mia
Happy with Chelsea and how she helped us get our holiday
Love hays travels. So stress free to book trips and there so friendly and reasonable.
they were very helpful Lora is always on hand and not to push see give use time to decide and when we have nothing is to much tribal also booking our coach to Southampton is so very helpful to use thank you Hays
I try to always get Lynda as she’s a great help in choosing our next holiday, she knows just what we want. Lovely lady x
Right from the moment we walked through the door we were met with a smiling face. Lynn our travel consultant was prepared to go above and beyond to help us find what we were looking for. Several quotes and a few weeks later we booked our holiday of a lifetime. This is to accommodate our silver wedding next year, lynn understood how special this holiday is to us. We look forward to coming into your agency in the near future to discuss and maybe add a couple of treats to our cruise. Thank you for your understanding, knowledge and patience.
Corinne went the extra mile to arrange our holiday. She is a credit to the Company and I would have no hesitation in recommending Hays Travel to friends and family.
Very friendly and helpful as always. We have used Hayes 3 times this year and the service has always been excellent
Really helpful and friendly made it so easy to make a booking unlike doing it online
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Hays Travel is the UK's largest independent travel agent, providing a wide range of holiday options tailored to meet diverse customer needs. The company operates nearly 500 high street branches, along with offering services through personal travel consultants and an online platform. Hays Travel specializes in various travel experiences, including family-friendly beach holidays, solo adventures, and bespoke cruise packages, ensuring that each trip is customized to the preferences of its clients. Targeting travelers seeking convenience and personalized service, Hays Travel offers flexible payment options such as no deposit plans and monthly direct debit payments. Their commitment to providing value and choice makes them a suitable option for holidaymakers planning trips for 2026 and 2027. With a focus on creating unforgettable travel experiences, Hays Travel caters to a broad audience looking for comprehensive travel solutions.
Hays Travel receives overwhelmingly positive feedback from customers, with many praising the helpfulness and friendliness of the staff. Reviewers consistently highlight the excellent service provided by agents like Jess, Laura, and Mariam, who go above and beyond to find the best holiday options and deals. The booking process is described as smooth and efficient, with many customers appreciating the personalized attention they receive. However, a few reviews mention issues with hotel quality, indicating that some customers encountered poor hotel experiences during their travels. Despite these isolated complaints, the overall sentiment remains highly favorable, showcasing Hays Travel as a reliable choice for holiday planning.
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