Always very helpful
Always very helpful. And helped us with a very good deal at short notice.

9 months ago
The manager and staff are always very helpful and very friendly and polite
9 months ago
Jess in the Amesbury branch is brilliant she knows her stuff, 4 holiday booked for 2025 and 2026
9 months ago
Was in Hays Doxford Park branch a couple of days ago checking car park prices for my holidays next month and asked LEAH if EasyJet flights were on sale for Zurich in August next year as I had had been... See more
9 months ago
Everything was smooth and quick, Carol was very helpful giving me several options.
Always very helpful. And helped us with a very good deal at short notice.
What can I say once again my friends at Hays Travel Peterhead went above and beyond helping me to decide where to go on holiday . They helped me to decide and go for my first cruise and as a solo traveller reassured me that all would be well. Would definitely recommend Annie and Team to help you get what you want x
Sam makes getting the holiday you want easy
At all times Kelsey Smith is extremely attenuative, helpful and above all will listen and advise as the best options to take. This is why my wife and I keep returning year after year to Hays Travel agent at Carrickfergus and always ask for Kelsey Smith.
Once again Sian was extremely knowledgeable and helpful...and once again with Sia n help and expert knowledge we booked another Cruise ..all of the staff in Hays travel Lisburn are very good mannered and it's a pleasure to visit Hays travel agent
Second time booking with Hayes. Jade offers excellent customer service, quick, efficient and a pleasure to deal with
A huge thank you to Libby and Kim at Hays Travel Dalton Park. Such a great experience booking a very special holiday for late next year. Their knowledge, patience, professionalism and time are greatly appreciated by my two cousins and myself. The store is lovely, bright and very welcoming as were their lovely smiles!!! Nothing was too much trouble. Thanks again ladies…….we will be back and recommending you to family and friends.
It is the first time I have booked through Hays, both staff members were efficient, friendly and polite. Will certainly be booking again
The staff are very friendly, helpful, and efficient.
Stephanie was extremely helpful and booking our holiday with her was stress free. Would highly recommend. Great communication and speedy responses. Will definitely use again.
friendly, helpful, staff. paid attention to our needs and spent the time with us. great service and knowledge excellent price. Kelly was super printed our boarding passes, checked us in, with seat numbers. overall excellent experience.
Laura and Jocelyn were friendly welcoming and efficient. They made booking our cruise a very positive experience despite all our questions! Amy the following day was also exceptionally helpful.
Stacy was helpful,knowledgeable, and professional. She went the extra mile to sort out our holiday
Visited Hays travel in Newcastle to learn more about a cruise for a special birthday for my wife. We were allocated Liam who explained every aspect of the cruise and all of the extras fights transfers etc. which we booked great experience
Excellent service throughout
Very happy customer The holiday we originally wanted had gone...the girls.did not give up and found us an alternative holiday. They got us a great price too.
So efficient and quick
Always use Rachel Skyes online, no matter if its a TUI or cruise or just a break and get 💯 perfection, this time used Ahleigh and so far perfect
Holly was very helpful and we found whole booking experience easy
I always love dealing with Sharon at Hays travel, Ely. She makes booking a holiday easy and pleasurable. Always so friendly and professional. I highly recommend her.
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Hays Travel is the UK's largest independent travel agent, providing a wide range of holiday options tailored to meet diverse customer needs. The company operates nearly 500 high street branches, along with offering services through personal travel consultants and an online platform. Hays Travel specializes in various travel experiences, including family-friendly beach holidays, solo adventures, and bespoke cruise packages, ensuring that each trip is customized to the preferences of its clients. Targeting travelers seeking convenience and personalized service, Hays Travel offers flexible payment options such as no deposit plans and monthly direct debit payments. Their commitment to providing value and choice makes them a suitable option for holidaymakers planning trips for 2026 and 2027. With a focus on creating unforgettable travel experiences, Hays Travel caters to a broad audience looking for comprehensive travel solutions.
Hays Travel receives overwhelmingly positive feedback from customers, with many praising the helpfulness and friendliness of the staff. Reviewers consistently highlight the excellent service provided by agents like Jess, Laura, and Mariam, who go above and beyond to find the best holiday options and deals. The booking process is described as smooth and efficient, with many customers appreciating the personalized attention they receive. However, a few reviews mention issues with hotel quality, indicating that some customers encountered poor hotel experiences during their travels. Despite these isolated complaints, the overall sentiment remains highly favorable, showcasing Hays Travel as a reliable choice for holiday planning.
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