Roberta was so helpful
Roberta was so helpful, nothing was too much bother.

9 months ago
The manager and staff are always very helpful and very friendly and polite
9 months ago
Jess in the Amesbury branch is brilliant she knows her stuff, 4 holiday booked for 2025 and 2026
9 months ago
Was in Hays Doxford Park branch a couple of days ago checking car park prices for my holidays next month and asked LEAH if EasyJet flights were on sale for Zurich in August next year as I had had been... See more
9 months ago
Everything was smooth and quick, Carol was very helpful giving me several options.
Roberta was so helpful, nothing was too much bother.
Very good service, listened to what I wanted in a holiday. Lovely discount. Will be going again.
Christian is fabulous such an icon
Sue in the Shepton Mallet branch was very friendly and helpful. She made sure that I was content with everything.
Rebecca was very helpful with my booking making sure that I had assistance at the airport very kind and polite.
Lovely knowledgeable staff to deal with and very efficient and helpful
Eve was excellent. I needed a few travel gift cards and although there were problems when adding to the system she contacted the company Hays Travel use and had it sorted. Very professional service. Thank you Eve.
Nicki was very helpful & knowledgable
I have used hays travel before they are efficient friendly personable and get the job done. No messing about easy. Took less than 15 minutes to book my holiday. I highly recommend them.
Laura was so nice to us and Owen help us so much to make show we got evething right with our holiday thank you so much to the both of you we defo will book again with hays
Very friendly staff, very helpful and efficient.
Sammi was as usual top class, excellent.
Sharon went above and beyond to help plan our trip
Everything was smooth great service again) blonde) Holly took my booking very efficient all staff are brilliant at ashton in makerfield branch many thanks
Excellent service from Lisa in the Bramhall office fully understood our requirements and booking confirmation received promptly
Friendly and efficient staff
Andy was so helpful
Great service! Friendly, helpful and patient, and found us a holiday to suit our requirements. Thanks very much.
Really friendly and helpful staff enabling a booked holiday without stress
Excellent, efficient and knowledgeable- highly recommended Guided me through the experience and made the whole process so easy. Will definitely use again for any future trips
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Hays Travel is the UK's largest independent travel agent, providing a wide range of holiday options tailored to meet diverse customer needs. The company operates nearly 500 high street branches, along with offering services through personal travel consultants and an online platform. Hays Travel specializes in various travel experiences, including family-friendly beach holidays, solo adventures, and bespoke cruise packages, ensuring that each trip is customized to the preferences of its clients. Targeting travelers seeking convenience and personalized service, Hays Travel offers flexible payment options such as no deposit plans and monthly direct debit payments. Their commitment to providing value and choice makes them a suitable option for holidaymakers planning trips for 2026 and 2027. With a focus on creating unforgettable travel experiences, Hays Travel caters to a broad audience looking for comprehensive travel solutions.
Hays Travel receives overwhelmingly positive feedback from customers, with many praising the helpfulness and friendliness of the staff. Reviewers consistently highlight the excellent service provided by agents like Jess, Laura, and Mariam, who go above and beyond to find the best holiday options and deals. The booking process is described as smooth and efficient, with many customers appreciating the personalized attention they receive. However, a few reviews mention issues with hotel quality, indicating that some customers encountered poor hotel experiences during their travels. Despite these isolated complaints, the overall sentiment remains highly favorable, showcasing Hays Travel as a reliable choice for holiday planning.
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