Hays Travel Reviews

A friendly, knowledgeable, cheery and helpful person guided us through the booking process for our holiday in Portugal. He made the process a pleasure. His name is Kes.

Very good service Ellie was a lovely lady Very professional, we were given all the information we needed Ellie was very friendly and helpful couldn't wish for a better service, happy smile on her face she is a credit to hays travel..

I have booked my holidays through Hays travel (previously Thomas Cook) for many years. My travel agent Julie Coulter I have got to know very well and is always very happy to help with my holiday requests.

This is the fourth time I've used this travel company in the last year would recommend everybody else to use them they are very friendly polite honest about the holiday you are choose

Excellent service and help from Millie in the Bluewater Store in booking my holiday next year to Wroclaw, Poland

George very helpful and friendly. Spending time to go through my options.

I didn't catch the young man's name but he was friendly , patient and efficient - you really couldn't ask for better than that

Great customer service friendly staff explained everything very well will recommend to my friends

Stephanie is really nice and helpful and sorted my holiday out as she has done before will book again with her when I holiday again

Very very helpful

Rhona was excellent today. Wasn’t sure what we were looking for but she gave us different options. So helpful and booked our destination to Lake Garda Italy yesterday. Thank you for all you help. Marilyn McGilvray

Our experience has been excellent from start to finish our representative went above and beyond Kath McDonald we shall be booking with Kath again soon.

Great service. Really listened to our requirements.

Very helpful in explaining the flights luggage and hotel accommodation.

Jack was very helpful and professional

Travel agent very, very helpful and friendly. She has done everything to make me enjoy my holiday which is in September.

The staff are very helpful and explain different things to you and print off things you need which is very helpful to me as I'm not great with downloading and computer things.

Our sales person went the extra mile to get us exactly the perfect holiday

We didn't have any idea of destination we wanted Sue was very patient with us and got us what we wanted