Hays Travel Reviews

Customer service was outstanding with amber and a great experience booking through hays travel five star service highly recommend

very professional. pleasant assistant.

Hannah and the team were very helpful i would definitely recommend Hays Bishops Waltham.

Fantastic customer service, nothing was too much trouble. Susan Andrews spent hours finding us the right holiday. Superb.

Chloe was Fabulous in booking my trip to Orlando. She made the booking process so seamless and took the stress out of everything. She got us a fantastic price and we will definitely be back to book with her again!!

Lady help me no end would recommend her any time Berryden store friendly and helpful .

The staff at Shanklin Hays Travel are always so helpful, polite and considerate. We always book our holidays through them as they do their very best to make the arrangements as easy as possible. Sarah was very helpful yesterday 30/07/2025 in helping us get the best price for our holiday in Croatia in September

Very helpful

Claire from Tavistock branch done us proud again. Thankyou Claire

I found staff friendly and helpful. Nothing was too much trouble and the advice given was very thorough. I shall be using the Dawlish branch in future.

Great communication and fast responses. Ellena made the booking process so quick and easy with Great support from Susan and Joanne. Nothing was too much trouble and we got a great deal. Thank you all.

Jo was excellent with lots of.k owledge and answered all our questions.

Very professional. The agents are well trained, friendly & nothing is too much trouble. Its a pleasure to book a holiday through them

The agent whose name was Porsche was very helpful and efficient made everything so easy 10 out of 10

Great customer service Price matched my holiday to online price

Big special thank you to Ellie for helping me book our family holiday for next year, she was very helpful and friendly.

Customer agent James was very helpful and professional

Friendly helpful and knowledgeable staff, Jane who sorted our holiday was great, she doesn’t normally work in Workington, usually Carlisle. She was friendly helpful and went through everything clearly and made sure we understood.

I know if i call Carol Macaskill she will always go above and beyond to help us. We feel confident when ever we book our cruises with Hays.