Quality, value and good service.
Great quality kettlebells at a reasonable price. I'll definitely be back for more items soon, highly recommended.
GYM SETS LTD receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
Placed an order on 29th October a label was raised on 30th with FedEx, received one of my items but missing the rest. Ha...Read more
Paid for a bench and ive had no emails nothing from them now I looked up them here and the negative feedbacks ive now op...Read more
Great quality kettlebells at a reasonable price. I'll definitely be back for more items soon, highly recommended.
Best order yet , ordered weight bench and as it was out of stock, they upgraded me to better unit at no extra cost. Very happy with the upgraded bench and will is them in future for other gym equipment
Used Gym sets for the first time & wont be my last! Good products at realistic prices coupled with first class customer r& experience from start to finish! Highly recommend
brilliance and service to match and great follow up with delivery too
Great customer service and a great gym bench. Thank you
Prompt reply when enquired about delivery. The responses were friendly and the weights arrived soon after. They were perfect!
Ordered the 6 tier 2.5kg to 20kg hex dumbbell set. Material and look is a good quality. Really happy with the product. The weight of the product causes issues with deliver as the courier will deliver in parts. I assume this is to keep shipment prices down for the customer so can't fault it. However, there was a delay in my last shipment where the status took a little time to change. I called Gym Set UK customer services and Harriet (who answered) was brilliant. Explained the situation and made my complaint feel valid. Even though I was just having a bad day. Lol! Thank you for your gold star customer service.
Not overly impressed with quality - many of the dumbbells have imperfections or marks, and the tree rubber protectors had to be glued to stay in place. Tracking was hit and miss with it being provided for three out of four parcels, so left wondering about the fourth which arrived late into the evening with no notification. Overall 3* for value for money.
I found my order to be the best value for money. I did have to request for a replacement of the item but this was very swiftly rectified with no fuss! Thank you Leas.
I read some of the reviews on here, and thought for the price difference vs other companies, it was worth a go. After 4 weeks of lies via email, saying they had sent it, and giving fake shipping numbers, i have had to go to my card provider to issue a chargeback request. They have now stopped responding completely, whereas previously it took 4/5 days. Please avoid if you want the actually get your product!
Great quality products ( I got the adjustable dumbells with the stand, the multigym and the bench) and really helpful customer service - sorted out a few bolts for me. Particularly love my adjustable dumbells - perfect for a home gym. Highly recommend.
Prompt delivery, good communication and a great product, I will definitely buy from this company again
Great service, great communication. Highly recommended
Good customer service, prompt replies. I believe I spoke to a lady called Harriet on the phone who was extremely polite and helpful.
Gym sets are an amazing business. They get everything right. The kit is superb and really robust well engineered and well manufactured. There customer service is personal, real people who care about customer satisfaction. Their logistic reach is awesome. Deliveries within 2 days. I had a slight problem with a faulty part on their otherwise world class equipment. Fir the record it was a spring pull pin, which are mass manufactured by 3rd parties. I didn't really expect much help if I'm honest.i contacted gym sets and their response, customer service and turnaround with replacing items was nothing short of phenomenal. Special thanks go to Jack and Leas who I dealt directly with. However their exceptional service clearly had the support of great management, amazing logistics and really really good quality products. Thank you to everyone at gym sets. You are amazing
I ordered previously and was a delay so cancelled and decided to buy a smaller set of weights instead and arrived in perfect condition Really good value
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