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HomeSports & RecreationGYM SETS LTD Reviews

GYM SETS LTD

4 out of 5 stars
4 out of 5 stars
4.0
|Great|60 reviews

TrustScore

4.0
4 out of 5 stars
Great
5 out of 5 stars
43
4 out of 5 stars
2
3 out of 5 stars
1
2 out of 5 stars
0
1 out of 5 stars
14
60 reviews in total

Review summary

GYM SETS LTD receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

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POPULAR
Gary
Gary
1 out of 5 stars
1/5

Avoid, no customer service

Order placed on the 8/11/25, part delivery on the 12/11/25. 75kg Bumper plates sent out in place of cast iron plates and...Read more

0
0
🔥 High engagement
POPULAR
Anna Lewis
Anna Lewis
1 out of 5 stars
1/5

Deliver or refund!

Placed an order on 29th October a label was raised on 30th with FedEx, received one of my items but missing the rest. Ha...Read more

0
0
🔥 High engagement
POPULAR
Lucas Plunkett
Lucas Plunkett
1 out of 5 stars
1/5

Paid for a bench and ive had no emails…

Paid for a bench and ive had no emails nothing from them now I looked up them here and the negative feedbacks ive now op...Read more

0
0
🔥 High engagement
POPULAR
Laura D
Laura D
5 out of 5 stars
5/5

Brilliant service and great products

I’d highly recommend ordering from Gym Sets - I wanted some dumbbells and they had a great discount on, so I ordered thr...Read more

0
0
🔥 High engagement

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Ryan Graham
Ryan Graham
1 reviews
22 days ago
5 out of 5 stars

Excellent kettlebells

Excellent kettlebells, delivered fast, great communication. All round a very happy customer. I will continue using gym sets Ltd. Thanks. Kind regards Ryan

Helpful?
Sarah
Sarah
1 reviews
23 days ago
5 out of 5 stars

Brilliant customer service!

I am so happy with my purchase from gym sets. I was always kept up to date with dispatch and shipping information, directly from the company. Any queries I had were also answered promptly. I feel they went above and beyond, I will definitely be purchasing from them again. Thank you! 1

Helpful?
Nicole
Nicole
1 reviews
23 days ago
1 out of 5 stars

I never recieved my order

I never recieved my order, my email isn’t being answered. Its been over a month now and the tracking details keep getting pushed back every time I check - I don’t think this item is ever going to arrive! I feel I have been scammed. I was sent a tracking link to someone else’s address at the other end of the country. I would just like a refund at this point but its impossible to get a reply

Helpful?
Lee Rutherford
Lee Rutherford
1 reviews
24 days ago
1 out of 5 stars

Ordered a cable crossover machine

Ordered a cable crossover machine, 3 months have passed only to be told by email I have to wait another month, shocking service.

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customer
customer
1 reviews
24 days ago
5 out of 5 stars

very responsive to email enquiries and…

very responsive to email enquiries and any problems. quick delivery. Thank you

Helpful?
Eamonn Dunlea
Eamonn Dunlea
1 reviews
24 days ago
1 out of 5 stars

AVOID. Product not fit for purpose & extremely poor service

Purchased a Row Erg. Delivery was good, however there were missing parts (the bolts to assemble the Row Erg). I requested the missing bolts (4 No. 6x16mm and 8 No. 6x10mm) and sent a copy of the Assembly instructions that came with the Row Erg. The company sent me 12 No. 6x10mm and said that based on the machine in their warehouse they should fit. I thought I would try, however they did not fit for the 6x16mm requirements. I am still to receive the missing 4 No. 6x16mm now after some weeks and have lost patience and asked for them to arrange collection and a refund. still no response from Gymsets. AVOID

Helpful?
brian
brian
1 reviews
24 days ago
5 out of 5 stars

the delivery went adrift

the delivery went adrift - not gym sets fault, but they sorted it out very satisfactorily

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Paul Reid
Paul Reid
1 reviews
25 days ago
5 out of 5 stars

Great value for money

Great value for money. Communications were clear and precise. Delivery was quick and on time. Recommend Gym Sets for future gym equipment

Helpful?
customer
customer
1 reviews
25 days ago
5 out of 5 stars

Great product, great price and great service

I did some research before purchasing my barbell set. The prices were really good so took a chance. The product quality is great, you'll be impressed. I also had to contact Gym Sets, they were fantastic, so helpful. Anything further I need in terms of my gym equipment, I'm coming here. Highly recommend.

Helpful?
T Haines
T Haines
1 reviews
25 days ago
5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Great quality set – really happy with it

The weights, dumbbells, and rack set turned up in good time and were well packaged. I bought this to replace a weights bench, and I’m really pleased with it. The rack took a little while to set up, but once assembled it’s very sturdy and solid. The weights themselves feel premium quality — definitely not cheap or flimsy — and I really enjoy using them. Customer service was helpful and responsive throughout, so overall a great experience. Does exactly what I needed it to. Highly recommended.

Helpful?
drew ballantyne
drew ballantyne
1 reviews
25 days ago
5 out of 5 stars

Great product at a great price

Great product at a great price. Customer services provided prompt and helpful.

Helpful?
Joe
Joe
1 reviews
25 days ago
5 out of 5 stars

I had a few issues with my order but…

I had a few issues with my order but Jack at gym sets was quick to respond and send a replacement

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Ms Goss
Ms Goss
1 reviews
25 days ago
5 out of 5 stars

Ordered a plyometric Jump Box

The jump box we ordered was exactly what we wanted, and exactly like those I've seen in the gym. It is both solid enough and soft enough with thick waterproof and removable material. In budget too. It's even better than expected, serving workouts and also working as a foot rest, coffee table and turns my sofa into an L-shaped one. Never thought I would use it so much! No regrets on my purchase and I'll go to Gym Sets Ltd for future purchases.

Helpful?
Tim Norbury
Tim Norbury
1 reviews
26 days ago
5 out of 5 stars

I recently purchased some hex…

I recently purchased some hex dumbbells. The price was extremely reasonable and the items arrived swiftly and as described. I was really impressed by the service from the point of purchase through to delivery. I have since placed another order as some of their clearance items were extremely appealing - worth keeping an eye on from time to time!

Helpful?
Jennifer
Jennifer
1 reviews
26 days ago
5 out of 5 stars

Good quality, affordable prices

My experience has been great so far; some of the items I have ordered are preorder but what was in stock has been sent right away and the quality of the bumper plates is fantastic. I’ve had a few questions which have been answered really quickly, Abbie is super helpful. Pricing is really affordable for good quality products, really happy with my decision to buy from gym sets. Will definitely buy again in the future when I’m looking to expand the home gym further!

Helpful?
Jennifer Hayward
Jennifer Hayward
1 reviews
27 days ago
5 out of 5 stars

Weight rack, weights and bench

Very happy with the weight rack , weights and bench from Gym Sets it makes a perfect addition to our home gym . Very good value for money, the products are good quality at a reasonable price . The customer service was brilliant when inquiring about timescale of delivery and Leas was prompt with reply’s . Cannot reccomend this company enough ! Thank you

Helpful?
David
David
1 reviews
27 days ago
5 out of 5 stars

Great service

Great service, order arrived when promised. Great quality product (kettlebell).

Helpful?
Silverbandh
Silverbandh
1 reviews
27 days ago
5 out of 5 stars

Great service from Jack at Gymsets

Great service from Jack at Gymsets. When my delivery arrived the wrong items had been despatched. However, this was all sorted extremely efficiently and promptly by Jack just with a couple of emails. He arranged for incorrect products to be collected the same day and for the correct product to be delivered the next day. Very impressed!

Helpful?
Sarah Griffiths
Sarah Griffiths
1 reviews
27 days ago
1 out of 5 stars

Still waiting for my delivery been…

Still waiting for my delivery been intouch with them 3 times still waiting for a reply. Will never shop with them again.

Helpful?
customer
customer
1 reviews
27 days ago
5 out of 5 stars

Highly recommended

Fast delivery. Plates and barbells are of very good quality and affordable.

Helpful?
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Category

Sports & Recreation