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Very good in finding in my favour against British Gas and delivering a remedy. The fact is BG have failed to deliver the remedy properly leaving me having to raise a complaint again?!
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Cruising Sydney to Hong Kong. Fabulous ship. Fabulous food. However, to our minds has become a booze cruise and eat as much as you can cruise. 75% of those on board obese and should be ashamed of themselves! Some aspects disappoint; plastic crockery in the buffet, no promenade deck that circumvents the ship, no proper internet that doesn’t cost a fortune ie A$30 pd (21st century and all that), expensive cover charges for the alternative restaurants (A$70 for two) & bottles of water simply a rip-off. Also a little disappointed with the shows - only one proper dance show in first 10 days, the rest been instrumental artists etc, a lack of talks (there was one this morning on Singapore but at 9am!) and not much info on destinations until the day of arrival. Probably our last cruise because the opulence is excessive and the encouragement of obesity distasteful. Well, overall if that is all we have to suffer, we are very fortunate to be on such a beautiful ship, passing through some wonderful locations. Finally, staff generally are fabulous, but did raise one issue, posting a comment card, but no response says it all........