Stephanie McGowan

Stephanie McGowan

Member since Invalid Date
1
Review
4.0
4 out of 5 stars
Average rating

Reviews by Stephanie McGowan

GYM SETS LTD logo

GYM SETS LTD

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4 out of 5 stars

Brilliant quality, great customer service.

Ordered the 6 tier 2.5kg to 20kg hex dumbbell set. Material and look is a good quality. Really happy with the product. The weight of the product causes issues with deliver as the courier will deliver in parts. I assume this is to keep shipment prices down for the customer so can't fault it. However, there was a delay in my last shipment where the status took a little time to change. I called Gym Set UK customer services and Harriet (who answered) was brilliant. Explained the situation and made my complaint feel valid. Even though I was just having a bad day. Lol! Thank you for your gold star customer service.