Gusto Reviews

Never had any issues with payroll processing or tax filings. The automatic updates for tax law changes give me peace of mind that we're staying compliant.

Beyond just payroll, the HR tools are helpful for our growing team. Time tracking integration works well and the benefits marketplace has good options.

Employees can access their pay stubs and tax documents easily, which saves me tons of time answering questions. The benefits administration is also pretty straightforward.

Switched from ADP and couldn't be happier. The transparency in pricing is refreshing and the platform just works. Employee feedback has been positive too - they love the mobile access to their information.

Been using Gusto for about 8 months now and it's made payroll so much easier. The interface is clean and intuitive. Only complaint is that customer support can be slow to respond sometimes.

Works well for basic payroll needs but lacks some advanced reporting features we need. The pricing is fair though and setup was quick.

Perfect solution when we were just getting started. The onboarding process was smooth and their guidance on compliance issues was invaluable. Auto-filing of taxes is a huge time saver. The mobile app could use some improvements but overall very satisfied.

Gets the job done without breaking the bank. The contractor payment feature is convenient. Sometimes the system feels a bit slow during peak times but nothing too frustrating.

The initial setup and training was excellent. Our account manager was knowledgeable and patient. The only downside is some features feel a bit basic compared to enterprise solutions.

The platform works fine most of the time but we've had a couple glitches with direct deposits that caused headaches. Customer service eventually resolved the issues but it took longer than expected.

Much better than our previous payroll service. Everything is where you'd expect it to be and the setup wizard made implementation painless.

Does what we need it to do for a reasonable price. Would like to see better integration with our accounting software and more customizable reporting options. Still recommend it for small to medium businesses.