Greggs Reviews

Today also drink coffee blaklaw Binswood avenue we are 5 gys but we not happy, but is make coffees very bad. like water

Bought a mince pie at my local Greggs today and have to say it’s probably the worst I’ve ever had. It was a case of spot the mince, very little filling and mostly pastry…..extremely poor value for money. Certainly no where as good as they used to be and an obvious cost cutting exercise!

Served cold, old slice at Rontec Shop N Drive, Wellington Rd, Taunton TA1 5LU. Awful service, i will think twice before returning to any Greggs, its put me off. disgusting.

There is good food but it's was raining so hard and storm and they didn't let us sit inside and you have to pay to sit and even charged extra because of the rain!!!! Discrimination!!! 😡😡

They have no milk alternatives for coffee! Only one sandwich is vegan. Most likely the most vegan-unfriendly shop of its kind!

Well done to the two colleagues at Riddington service station who despite a lengthy queue were calm, efficient and cheerful. Great customer service and they deserve recognition!

Sandra at Thurrock Greg’s amazing service nicest lady and generally so polite I will be back

Visited greggs pant Merthyr Tydfil south Wales to collect my wife's too good to go bag. The manager at the store would not give me the bag as I did not have a link. My wife has the app at home and is really unwell and recently came out of hospital. I rang my wife and she spoke to the manager and despite me having the relevant codes and receipts she still would not give me the bag. Her attitude was terrible. Her customers should come first. She was patronising and really unhelpful. She even told me her concern is her job not my problem! I'd expect her to help me resolve my problem as part of her job! I'm offended that she suggested I was trying to pull the wool over and I am unhappy that I have lost money and petrol as I had to travel to pant in merthyr to collect the bag. I'd score this shop zero stars but it only allows from 1 star upwards. 😡

Called at The Arcade, Greggs for a quick coffee and a sweet treat !! The staff where a delight to talk too and they had a smile and a kind word for everyone. Well done Greggs. The coffee and éclair were delicious😋

Greggs North point Hull : Not enough staff from another greedy company. Tables filthy, bin area disgusting. Bins over flowing.. And this despite changing £1.30 for a sausage roll.. Next time I'll post a video on social media..

Travelling back from rugby we stopped at Trowel service station for a drink, ordered a coffee and a cappuccino. I was asked if I would like chocolate sprinkles on my cappuccino I said ooh yes please. I got to my table and they had forgot to put any on. There was nobody at the counter so I went back up and I said to the young girl can I have some chocolate on please i think she must have forgotten to put some on for me, she snatched the cup off me put some on and then slammed the drink onto the counter. I couldn't believe it she glared at me. My husband went up and asked for the manager and said she needs to learn some customer service skills. There was no need for such nastiness. Before your staff are put on the shop floor please learn them how to treat a customer , and if they are having a bad day leave it at the door

Ordered takeaway at 17.15. 2 cold sandwiches, 2 bakes and 2 doughnuts. Nothing that needed cooking or preparing, just needed putting in a bag. Didn't receive delivery until 19.46! And it is a 10 minute drive (if that) with traffic. Really wasn't worth it

i am a well known customer to greggs every morning/ and this morning at around 10.30 to 10.45am -i witnessed verbal abuse to one young lady that works for you the gentleman was not happy having to wait for his food to come out of the oven/ mean while the girl was serving other customers that had asked for the food that the rude gentalman was waiting for she appologised and said the food will be with you shortly/ as the young girl got the food out of the oven he contiungly shouted ate her to hurry up/ he said he would tell her manager about her /she gave him his food and he left still very irate/ the young girl as i know her as kate is very polite to all customers and never rude went into the back and cried /she should not have been serving as it was past her shift,but she stayed long enough to give the customers that had been waiting for the food they had ordered.

Horrible experience in greegs Eastham,Staff are very slow and after we are wasting time to que up the food it's finish. And olso not putting the right amount in the sa sandwich,they gave me only one slice of bacon,empty bread. Thiefs

Placed an order through Just Eat for Greggs. Items were missing when order was delivered. Contacted through Just Eat, was promised a partial refund, but have not received. There is no way to chase this up through Just Eat as you cannot contact them after 24 hours from when the order was placed.

The Greggs ‘Apple Danish’. Or at least, that’s what the sign said... Expecting buttery pastry, cinnamon-kissed apples, maybe a flaky nod to something vaguely Scandinavian. What I got instead was a bit of a mystery. First let’s talk about the texture – imagine an iced finger and a bread roll had an awkward one-night stand, and their illegitimate offspring was raised in a budget bakery in slough with no clear sense of its danish cultural heritage. It’s not quite soft, but not pastry-soft. Sweet, but not dessert-sweet. It sort of chews like a large fig roll, minus the fig. The apple? I think there is some sort of fruit-like substance involved. It’s got the essence of apple in the same way a scented candle smells like “pumpkin spice” – close enough for a sniff, but don’t bite it expecting the real thing. As for the Danish part – I assume that refers to the fact someone has doused in icing, because it sure as hell isn’t buttery, flaky or remotely pastry-like. I’m not sure what I ate. Was it breakfast? A dessert? A cry for help wrapped in some baked stuff with icing? 5 stars for confusing treats , 1 star for being remotely Danish.

I put the wrong collection date on my app order notice almost immediately on placing the order. On trying to cancel the order found out you can't. The order will be picked on the day and thrown away when nobody turns up for it. This is ridiculous. Must do better Greggs.

Greggs Hemel Hempstead in the Marlowes not one piece of hot food behind the glass at 8am. Had to throw my sausage roll away and go to their competitor down the road. This is a regular occurrence too.

Staff members are very much unprofessional. I am really unhappy with their service.

Used to quite like Greg‘s staff are always very helpful and the places generally clean. My issue is that everything seems to have hundreds of ingredients in now like look at the back of a sandwich or you have to go online to find the ingredients in a doughnut, but it’s tens and 1010s of ingredients Most of them you can’t even pronounce it’s a shame they aren’t leaning towards quality over ultra processed Long shelf life cheaper ingredients