Greggs
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Visited greggs pant Merthyr Tydfil…
Visited greggs pant Merthyr Tydfil south Wales to collect my wife's too good to go bag. The manager at the store would not give me the bag as I did not have a link. My wife has the app at home and is really unwell and recently came out of hospital. I rang my wife and she spoke to the manager and despite me having the relevant codes and receipts she still would not give me the bag. Her attitude was terrible. Her customers should come first. She was patronising and really unhelpful. She even told me her concern is her job not my problem! I'd expect her to help me resolve my problem as part of her job! I'm offended that she suggested I was trying to pull the wool over and I am unhappy that I have lost money and petrol as I had to travel to pant in merthyr to collect the bag. I'd score this shop zero stars but it only allows from 1 star upwards. 😡