No longer worth the money
I was a customer for over 10 years. But in recent years they have put up their costs dramatically and I am not willing to pay £50 a month for what they do. They visited me about 4 times a year, 3 of which were just spraying chemicals on the lawn, the other was scarification. But last year they didn’t do the scarification due to bad weather. Plus the year before that my lawn was ruined by chafer grubs, which apparently is extra to sort out. What they do is money for old rope. The money you save will buy you a scarification machine, the chemicals and nematodes required for a great lawn with money to spare. Use them if you are wealthy, have no time or have a lawn that the only alternative is relaying turf, and are willing to wait 2 years to see the benefit, otherwise it’s a simple job to do it yourself.