Kyle and Phil came today to treat our…
Kyle and Phil came today to treat our lawn. Both were friendly and very efficient. Couldn't have asked for more. Carol Orpe

Over a year ago
Looked after my garden for 6 - 7 years they've eventually ruined it what a waste of money, they ruin it then try charging me to put it right😡
Over a year ago
Cardiff east branch have been amazing Came to our new build and seeded the garden and the grass has been just amazing! Darren has been on call if we had any questions and came back to us really qui... See more
Over a year ago
What a fraudulent company.. taking money by DD and rarely showing up, no answer to calls.. just get yoru gardener to do maintenance, lot cheaper as these guys are fraudsters
Kyle and Phil came today to treat our lawn. Both were friendly and very efficient. Couldn't have asked for more. Carol Orpe
Adrian from the Shropshire branch, great service and lawn looking good
Green thumb always tell me when they are coming and they keep their word. I am very happy with the work they do. Steve Shaw always does our lawn and is very professional and honest.
An excellent service well explained and carried out done by Cally who lives in Perth but covers Forfar area Excellent communication and really lovely happy young lady 10/10 an absolute asset to Greenthumb and no hesitation recommending to anyone many thanks Cally xx
Used Greenthiumb Perth and Fife for a full four standard treatments . Results were transformational and now have a healthy green lawn . Excellentt reliable and professional service . Thanks to Cally
A good team of two that arrived on time. They appeared to be knowledgable and able as well as friendly and polite. My only complaint would be that the cost was more than I expected which I imagine was down to the salesman who should maybe have returned to complete my order and clarify what would be included.
Green thumb lawn care have destroyed my lawn. Their contract is for four applications. After their fourth application my lawn is ruined and they are demanding an exorbitant amount of money to repair it citing an issue which their operatives have examined and informed me is non existent. Good way to extract money without taking the responsibility for the damage caused by them. Beware of this service!
Kyle, from the Shropshire branch, has been our regular agent for a while. He’s always very clear about the treatments on each visit. He has a very friendly manner and works very efficiently. He always reminds me to keep our dog off the grass for three hours - very caring.
Had visit today from Kyle based at Market Drayton. Very polite and informative about what the days treatment involved and after care pointers. I find the company very easy to deal with and would recommend them
The technician Mike is knowledgeable, does great work , offers good advice and is a great ambassador for the Pert £Fife based Green Thumb. Dealing with the company is good and they are responsive to change requirements. They are getting expensive but with a highly skilled technician such as Mike it is worth it . The results have been good despite a difficult growing year,
The regular treatment applied to our lawns has produced year long, good green, weed free grass. The work carried out by Tony has been effective and professionally done, using environmentally kind materials.
Excellent Service. Treatment was carried out on due date. Lawn care advice given. Treatment and aftercare requirements explained. Kyle was very knowledgeable and helpful. Thank you.
Poor service. Damaged my washing line base beyond repair and had to replace it. Provided aeration and scarification when garden was saturated not in my presence and without my consent despite them repeatedly cancelling due to the same conditions. Tried to recover for the services and debt recover despite my paying in instalments. Disgusting attitude. The garden looks worse than when I started. Utterly useless. Dont believe any good reviews.
A very pleasant young man (Kyle) came to the door this morning to explain in great detail what kind of treatment he was going to give our lawn. He was very polite and informative.
The staff are and the service is first class I have to mention Ciaran he is lovely I am more than happy with Green Thumb
Kyle visited today from Green Thumb very friendly and informative man Must say our lawn looked lovely during the summer but not so great at moment due to Chafer Grubs having treatment in next couple of weeks so hopefully we will see some improvement.
My lawn has had few problems over the past year. Kyle from the Shropshire & Wolverhampton Group has been most helpful and the service given has been excellent in bringing the lawn up to scratch
Haven’t shown up for 6 months and then getting chased for payment for work not carried out. It’s a complete scam. Avoid.
Bad business practice and poor accounting. Would you stay in a hotel and expect a supplementary bill a month, a year, or even two years later? Of course not! This is how they work, as others have pointed out. When you cancel your contract they find extras to charge you from way back in time. When you complain they offer no recourse except to threaten debt recovery action. Best to avoid them.
Extremely disappointed…After booking my appointment and receiving text confirmation I thought that’s great…Then I received another text with another date that I had already informed them I wouldn’t be available…They agreed to do the original date which was already 3 weeks ahead only to call this morning to cancel…No care or consideration whatsoever from the girl who called or even an offer of another appointment, it was with an attitude of take or leave as we just cannot be bothered…Even a score of 1 is too high…
Based on analysis of 128 reviews rated 1-2 stars for GreenThumb
“terrible customer service I have got an account, I gave you the go ahead regardless of price, …”
“I have been a customer of Greenthumb for many years and generally been happy”
“Do not send invoices then demand payment”
“Removed family cars from the drive to be told they’ve run out of weed killer”
“Having been a customer for a good number or years the level of service and response to e-mails became unacceptable”
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GreenThumb is a public relations agency based in New Delhi, India, operating as the PR wing of Grasshoppers India Pvt. Ltd. Established in 2006, the company specializes in generating brand publicity through various strategies, including media relations, influencer marketing, and both brand and corporate public relations. GreenThumb is dedicated to helping businesses enhance their visibility and engagement by crafting tailored communication programs that resonate with their target audiences. The company serves a diverse range of clients, focusing on understanding their unique challenges and opportunities. By leveraging creativity and innovation, GreenThumb aims to build meaningful relationships between brands and their stakeholders. Their team comprises dynamic professionals who combine fresh perspectives with industry experience to deliver effective PR solutions that align with each client’s mission and identity.
GreenThumb faces significant criticism from consumers, with a majority rating the service poorly. Many reviewers express frustration over unreliable service, citing missed appointments and a lack of communication. Complaints about the company's practices include being charged for services not rendered and poor customer support. Despite these issues, some customers commend specific branches, particularly noting the quality of lawn care and the professionalism of staff like Glyn and Dan, who receive praise for their expertise and friendly demeanor. However, the overall sentiment is marred by the negative experiences shared by a large number of users, leading to a prevailing view that GreenThumb's service is inconsistent and often disappointing. Overall, the sentiment leans heavily negative.
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