Emily King

Emily King

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1
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1 out of 5 stars
Average rating

Reviews by Emily King

GR

GreenThumb

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1 out of 5 stars

I really wish we had read the reviews…

I really wish we had read the reviews here before paying for all our treatments. Admittedly our grass had started to look really healthy, until November when the scarification process left us with a very badly damaged lawn that was mainly just mud rather than grass, not to mention the absolute mess that they left behind afterwards. After almost 4 months of going back and forth we finally got Greenthumb to agree to get our grass reseeded as a ‘gesture of goodwill.’ Conveniently the damage was then blamed on leather jackets, despite there being no evidence and the damage not being consistent of leather jacket damage. We naively paid for the leather jacket treatment but sought other advice from a local company who advised it was not leather jackets but the scarification that caused the damage. I have terminated our contract and asked for a refund of the months we have paid for since November, this has been declined and we have been advised to ‘look out for cranefly’s in the summer’ - complete waste of money, and the grass seed that was applied did absolutely nothing.