Green Chef US

The food is tasty and easy to prepare but receiving my deliveries has been very unreliable. On three different weeks in two months our food was not delivered on the expected date and no one called to notify us.

We love the Green chef meal kits! We have loved 95 percent of the meals we have ordered. They are all delicious and have completely individual flavors unlike some meal kits I’ve ordered from other vendors in the past. We order gluten free exclusively for my child’s gluten allergy. The prices are very reasonable too considering the meals taste like they are from a good restaurant or a good home cook.

The recipe selection is great. Very flavorful and creative meals. We wanted to stay but for the money paid no way. The portion sizes are ridiculously small. My wife and I are active, thin people. It’s not like we’re gluttons expecting to gorge ourselves. We actually weighed the provided meats and vegetables before and after cooking several times. More often than not they didn’t even constitute the USDA suggested serving. Soups were the exception.

They keep sending chicken dishes, no attention to allergies.

Delicious and simple to prepare

I’m a long time customer of Green Chef, who has previously mostly been happy. Order did not arrive last Friday and when I called at the end of the day to inquire I was told it was still out for delivery and was just delayed. Instead, a bag of wet rotten garbage arrived the following Thursday. The food was jumbled in a garbage bag and put in a new box, which is now my smelly problem to deal with. Really?? Who delivers a leaking box of something that smelled liked the contents died? Customer service offered a refund (which was actually just a credit on the next delivery) after 3 calls, + $18.00 for the inconvenience and extra garbage bag fee. This is the 2nd occurrence of this type. We purchase this meal delivery service for convenience, to ensure healthy portions and to eliminate food waste. Big fail across the board and customer service was “meh”. A full refund is a good starting place (and not a credit on future boxes), but $18.00 is NOT the way to retain me as a customer. I was planning on a Green Chef meal last Friday (nope), planning on doing something other than meal planning and grocery shopping on Saturday (nope), not delighted to take more time to deal with the rotten leaking food on my porch and multiple calls to customer service. I would be embarrassed to recommend Green Chef to a friend at this point.

I love green chef. The meals are delicious and fun to make. If I need to skip a week for whatever reason I can do so.

I've been using Green Chef for 2 months. It has really helped me to eat healthier. I don't consider myself one who enjoys cooking so I was a little leary of the concept. I'm happy to say that it's really easy! I purchased a rice cooker and a few other utensils to make prep easier. It takes me about 30-40 mins from start to plated. The only negative, for me, is that occasionally something gets left out of the bag, ie a scallion. Unfortunately to err is human. One time they accidentally sent me 2 of the same meals, the same week. They provided a $10 credit immediately, which was nice, but I feel they could have done better here.

I love the quality and taste of the food and that it's mostly organic. On some days, I enjoy the prep work and don't mind the clean up after, however, there are days that I get home later from work, I'm tired and hungry and really want something quick and easy with less clean up, yet also still healthy. I also wish that I could order less. I often have much more than a single person living alone can possibly eat in a week. Another suggestion/question... there are frozen gel packs that are great to feed plants. Are the gel packs that you use safe for this purpose?

We love the recipes and preparation is usually easy to follow. We have been disappointed in vegetable quality lately- e.g.last two orders we discarded the celery and used our own.

We have been using them for 10 weeks now. Almost no week has come where they missed ingredients, some items have perished upon arrival, or delivery was delayed by a day or totally missed. Worst among these companies and we have used many like Blue Apron, etc.

The quality of your food is excellent. I renewed my subscription after I realized as a single person, you feed me way better than I feed myself! No more popcorn for dinner!

I absolutely love the food. Everything is fresh, organic, and clean Whenever I have had an issue, customer service has been fantastic. Having the meal service helps us to stay accountable to eating clean.

Great recipes. Ingredients are not always the freshest

Bulls#% rewards. If you provide a rewards system, you need to make it easy to use and intuitive. A conversation w/ your customer service later, I still don't have access to whatever you say I've earned.

Everything is very good. I would like to see more variety and different flavor profiles in the calorie smart category.

The convenience of everything needed for a complete healthy meal and ready within a few minutes.

Delivery problems I love the food, but we had some problems with green chef. Food smelling, late arrival, and missing ingredients. I’ll try different subscription

Every meal is delicious and recipes are easy to follow!! Saves time and money!!

I love Green Chef because it takes the decision making off me. There is no food waste, and no need to shop for ingredients. They offer a great variety of delicious vegan recipes. I have loved every single one.