generally a good experience
Over the past few weeks Green Chef has been sending me review requests almost every day. While I don’t mind giving feedback about this company (I have been buying their meal kits for a couple years), there’s a limit to how much useful information I can offer; these requests have gotten ridiculous. But the company is responsive and has sorted this out. I appreciate the quality of these meal kits. The food is generally delicious and rarely do I have any issues with freshness or quality. When there was an issue, the company refunded the cost. I also appreciate the sourcing of ingredients that leans toward organic and sustainable. Compared to other meal kits that prioritize organic and high quality ingredients, this one is a good value. Offering even more organic choices would be an improvement. Sometimes “conventional” ingredients slip in, and sometimes the organic option (especially meats) are offered with an additional charge. The company is usually clear about this when it happens, but it is frustrating to be paying a premium for organic choices and then be required to spend even more to actually get the organic ingredients. Finally, I appreciate that the company attempts to minimize plastic waste and claims to offset plastic packaging via recycling. This is great, but there’s always ways to do even more to minimize waste.