3 hours ago
Outstanding experience from start to finish. Quick shipping, excellent packaging, and the product exceeded my expectations. Their customer support team is knowledgeable and friendly. Highly recommend!
3 hours ago
Love browsing their catalog - so many options! Prices are reasonable compared to other sites I've checked. The product descriptions are detailed which helps a lot when ordering online. Only complaint... See more
3 hours ago
Product was as advertised but packaging could be better - arrived a bit banged up. Customer service was helpful though. Prices are competitive which is why I'll probably order again despite the packag... See more
3 hours ago
Product itself was fine but took way longer than expected to arrive. For the shipping cost they charge, I expected better. Customer service was polite but couldn't really help speed things up.
Outstanding experience from start to finish. Quick shipping, excellent packaging, and the product exceeded my expectations. Their customer support team is knowledgeable and friendly. Highly recommend!
Love browsing their catalog - so many options! Prices are reasonable compared to other sites I've checked. The product descriptions are detailed which helps a lot when ordering online. Only complaint is the checkout process could be smoother.
Product was as advertised but packaging could be better - arrived a bit banged up. Customer service was helpful though. Prices are competitive which is why I'll probably order again despite the packaging issue.
Product itself was fine but took way longer than expected to arrive. For the shipping cost they charge, I expected better. Customer service was polite but couldn't really help speed things up.
Product quality was good but took almost 2 weeks to arrive despite paying for faster shipping. Customer service eventually sorted it out but had to follow up multiple times. The selection is impressive though.
Had an issue with a damaged item and they replaced it immediately, no questions asked. Really appreciated how quickly they responded to my email. Will definitely order again.
Found what I was looking for at a better price than local shops. Item was exactly as described and arrived safely. Website could be a bit easier to navigate but overall satisfied.
Ordered a new piece and it arrived within 3 days, well packaged. The website has a huge selection and prices are competitive. Customer service was helpful when I had questions about sizing.
Been ordering from them for about a year now. Quality is consistent and they have brands I can't find elsewhere. Shipping can be a bit slow during busy periods but nothing too bad.
Found exactly what I was looking for after striking out at several local places. Website is easy to use and has good filters. Shipping was reasonable and everything arrived in perfect condition.
Been a customer for over two years now and they've never let me down. Quality control seems good and I've never received anything broken or defective. Shipping is usually pretty quick too.
Ordered late Friday and had it by Tuesday. Everything was perfect and exactly what I expected.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Grasscity is an online retailer that specializes in smoking accessories and related products. The company operates an e-commerce platform offering various glass pipes, vaporizers, grinders, and other smoking paraphernalia to customers in markets where such products are legally available. Grasscity also maintains an online community forum where users can discuss topics related to cannabis culture and smoking accessories.
This business has claimed their CrowdTrust profile and actively responds to reviews.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.
Reviewers consistently report positive experiences with Grasscity. Customers often highlight shipping, customer, prices, service. A minority mention drawbacks around shipping, expected, disappointed, disappointed shipping. Overall sentiment is strongly positive with an average rating of 4.1 stars across 12 reviews.
