Graco Reviews

The core services are good and the staff is knowledgeable. However, communication could be better - sometimes important updates get lost and we have to follow up multiple times. The final deliverables meet specifications but the process could be smoother.

Graco's latest technology solutions have really modernized our operations. The training they provided was comprehensive and their ongoing support has been valuable.

Working with Graco has been mostly positive. Their technical team is very knowledgeable and the equipment quality is excellent. The project timeline ran about two weeks behind schedule due to some supply chain issues, but they kept us informed and made adjustments to minimize impact on our operations.

While the products are generally good quality, I had issues with their service department. It took several weeks to get a replacement part that should have been readily available. The equipment itself works well once everything was sorted out, but the service delays were frustrating for our production schedule.

Graco provided solid service for our project, but the initial setup took longer than expected. The technical support team was helpful once we got connected, though it sometimes took multiple calls to reach someone. The end result was satisfactory and met our requirements.

From initial consultation to final implementation, Graco demonstrated professionalism and expertise. They took time to understand our unique requirements and delivered a solution that perfectly fits our needs. The post-installation support has been responsive and helpful. Highly recommend for any business looking for reliable industrial solutions.

Quality equipment that performs as advertised. The cost is higher than competitors but the reliability makes it worthwhile.

Fair pricing and dependable service. The equipment has been running smoothly for months without any major issues.

The engineering team at Graco really knows their stuff. They helped us solve a complex fluid handling problem that other companies couldn't figure out. Installation was smooth and their ongoing maintenance support has been excellent. This partnership has been a game-changer for our operations.

We've used Graco for multiple projects and they consistently deliver quality results. Their project management is well-organized and they keep us informed throughout the process. The only downside is that their lead times can be longer than we'd prefer, especially during busy seasons.

Professional service and reliable equipment. Would definitely recommend to other businesses.

I've been working with Graco for our manufacturing needs for over two years now. Their team is incredibly responsive and always goes above and beyond to meet our deadlines. The quality of their equipment is top-notch and has significantly improved our production efficiency. Only minor complaint is that their pricing can be a bit steep, but you definitely get what you pay for.